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Credentials

  • Microsoft Certified Systems Engineer
    Microsoft
    Mar, 1998
    - Sep, 2024
  • Certified Unicenter Administrator
    Computer Associates
    Jan, 1997
    - Sep, 2024

Experience

    • United States
    • Software Development
    • IT Solutions Architect / Program Manager
      • Apr 1999 - Present

      Managed varied development teams, which finished all assigned projects over the last 14 years on time or ahead of schedule, meeting and exceeding all user requirements. Provided guidance, technical direction, and management to all team members. Responsible for proposal development, transforming business requirements to technical requirements specific to customers' needs, developing system specifications, designing databases and external interface specifications, organizing and assigning work to each team member, ensuring quality of work by all team members, and directing testing and maintenance of these systems. Designed enterprise solutions for commercial and government customers. Fostered close working relationships with current and potential customers to develop system requirements, deliver and demonstrate new software systems, and to find opportunities to further enhance existing applications. Responsible for finding new opportunities for future work, developing and presenting proposals, and contributing to statements of work for gaining new contracts for the company. Balanced budgetary restraints and customer expectations with appropriate technical solutions for each of the projects I managed. Evaluated cost/benefits analyses of design alternatives and presented pros and cons along with my recommendations to executive management and customers for final approval. Developed system architecture used by DSI for internal and external web-based applications. Determined the best mix of technologies for our applications and customers. Selected and attended specialized hands-on training classes focusing on latest technologies and convinced DSI executive management to focus future corporate direction on the use of these technologies. Reviewed existing code in DSI applications and focused on performance tuning and enhancement techniques to make existing code more efficient. Redesigned several key algorithms, reducing average processing times of critical tasks.

    • United States
    • Business Consulting and Services
    • Division Computer Network Manager
      • Mar 1998 - Mar 1999

      Managed the BEST Consulting Las Vegas Office Networking Practice, which included meeting with prospective clients and developing proposals to document how BEST could meet their needs, interviewing and hiring potential candidates, as well as overseeing and coordinating the work efforts of the 15 employees in the Las Vegas Networking Practice. Managed a high-profile Systems Management project with a budget of over $650,000 which involved detailed analysis of the current environment and its future needs, product testing and selection, and the technical implementation of the chosen tools for software distribution, asset management, enterprise backup, help desk, and server monitoring in an environment consisting of Windows NT, Novell NetWare, and UNIX servers with over 1500 client workstations. Designed, installed, and configured client networked systems, providing detailed documentation of the entire process and step-by-step instructions for each piece that clients wished to maintain after the initial implementation. Maintained existing customer base by troubleshooting and fixing network integration problems, applying operating system and application vendor patches for known problems, performing administration and maintenance functions, and finding new ways to add value to existing customer implementations.

    • Computer Risk Management Consultant
      • Jun 1996 - Mar 1998

      Developed the leadership skills to effectively utilize and manage co-workers and client personnel involved in the client engagements to which I was assigned. Managed and provided guidance to new employees and interfaced directly with clients during all on-site engagements. Communicated with top-level corporate management at client sites during the beginning and end of each engagement to explain the full scope of work and report findings. Worked directly on-site as the sole Arthur Andersen representative at 4 large client corporations across the United States to install and configure CA Unicenter TNG Enterprise Management Software on Windows NT, AIX, and Solaris servers to help these clients proactively monitor and manage their LANs, WANS, network devices, and applications from a single console. Tested client computer networks and reviewed corporate security policies to detect security vulnerabilities on Windows NT, Novell NetWare, various UNIX systems, and internally managed firewalls. Offered recommendations for implementing controls that would better protect the clients¿ sensitive data. Wrote SQL queries and programs to analyze large volumes of client data to ensure data integrity, detect possible fraudulent activity, and verify accurate computation of calculations considered to be complex and/or highly valuable to the client¿s business. Flow-diagrammed client business processes and application systems in order to identify potentially weak control points, as well as potential process inefficiencies and areas for improvement.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Systems Engineer Intern
      • May 1995 - Aug 1995

      Programmed DLLs in C for Windows NT Performance Monitor to be included on a Compaq Softpaq Release CD for distribution to Compaq customers. Developed a combination of batch files and programs used to delete aged directories and files on the corporate LAN and a WAN that linked Compaq and Microsoft. Tested various network adapter cards on Microsoft LAN Manager clients in order to determine which options would optimize performance when used with Compaq hardware. Programmed DLLs in C for Windows NT Performance Monitor to be included on a Compaq Softpaq Release CD for distribution to Compaq customers. Developed a combination of batch files and programs used to delete aged directories and files on the corporate LAN and a WAN that linked Compaq and Microsoft. Tested various network adapter cards on Microsoft LAN Manager clients in order to determine which options would optimize performance when used with Compaq hardware.

Education

  • The Johns Hopkins University
    MS, Computer Science
    2003 - 2005
  • Texas A&M University
    BS, Computer Engineering
    1992 - 1996
  • Gilmer High School
    Diploma, Valedictorian, 4.0
    1988 - 1992

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