Senior Data Engineer

• Nov 2018 - Present

Senior Business Analyst

• Aug 2017 - Present

IT Consultant

• Oct 2014 - Aug 2017

 Define, plan, coordinate and obtain information requirements to support and launch new products and software releases->Coordinate with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business owner->Interface with internal business users as well as various IT development groups so the needs can be ->clearly understood, expectations managed and change initiated->Act as the point of contact between the business units and IT->Perform analysis for business applications->Develop and implement plans to suite business plans and objectives->Assess clients' needs, identifies and documents requirements critical to achieving business objectives->Develop understanding of business needs through discussion and interviews->Partner with the business and IT groups to find solutions for projects and operational issues->Define project business requirements as well as in defining the IT solutions->Contribute to the business requirements development and the functional solution designs->Identify project process impacts and works to ensure processes are in place to support an effective operation->Use systematic techniques for specifying requirements - like use-case scenarios, process modeling, and data-flow diagramming->Defined functional business requirements and modeled workflow processes for eKYC application.

Application Analyst

• Nov 2011 - Sep 2014

Analyze, design, build, test, and implement client requirements on Voxiva framework using C #, Sql Server, JavaScript, HTML, XSLT & CSS.2.Ensure quality as per Voxiva standards and provide inputs in QA cycles.3. Well versed with application packaging for different environment installation and implementation.Ensure proper system documentation. Use Visual Studio and SQL Server along with Voxiva’s platform technologies in configuring product modules and business rules for use with Voxiva’s multi-channel (Web, Windows, IVR, SMS, mobile clients) access methods

MIS Specialist And Software Engineer

• Jan 2010 - Dec 2011

-->Analysis and Building Database for running RDRC Management Information SystemCode, debug, document and install new programs and make changes to existing programs/technologies -->Perform maintenance and develop documentation for all developed programs-->Write structured application/interface code from specifications conforming to established methodology and standards-->Provide first-line problem resolution or escalation, as well as technical assistance-->Analyze end user needs and developing customer oriented solutions which interface with existing applications-->Develop, implement and maintain application software to established standards and specifications-->Work in cooperation with technical support to prepare application software procedures and documentation for usage, operation, back-up and recovery, problem resolution, shut-down and initialization and process automation-->Liaise with end users to test application software, ensuring accuracy, integrity, interoperability and completeness to achieve desired results-->Produced data models for application software that was being converted and upgraded. That included the internal data structure as well as mapping from old to new systems. Produced reports using business intelligence tools.

IT Specialist

• 2005 - 2010

1. Assume management responsibility for assigned services and activities of the Information Technology Division including designing, implementing, and administering wide information technology activities; manage, upgrade, and direct the installation, operation, and maintenance of information technology hardware and software2. Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures. 3. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels. 4. Plan, direct, coordinate, and review the work plan for information technology staff; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems. 5. Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures. 6. Oversee and participate in the development and administration of the Division’s annual budget; participate in the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments. 7. Coordinate information technology capital improvement purchases for departments. 8. Plan the programs and operations of the division to meet the short and long-range goals of the Information Technology Division; oversee the operation of the division in order to implement goals and programs.