Experience

Unique Designs India

• India
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• E-commerce Sales Manager

  • Dec 2020 - Present

  Groupon.com ● Responsible for managing product listings, ensuring they are optimized for maximum visibility and conversion. ● Solving Customer Queries on Groupon Portal - providing timely solutions, and follow-up for pending cases. ● Customer's return and replacement request report and follow-up with the shipping team. ● Have resolved rejected Styles errors from the Groupon catalog - Title, Content, Attributes, Price & Images. ● Managing Replenishment report. ● Calculating a detailed cost breakup and analyzing the prices of competitors. Working on Weekly / Monthly / Yearly Sales Reports. Amazon.com ● Responsible for managing product listings, ensuring they are optimized for maximum visibility and conversion. ● Managing customer queries & feedback. ● Monitoring account performance regularly. ● Responsible for content creation including keywords which impacts on product visibility. ● Develop and implement sales and marketing strategies to increase sales and drive revenue growth for Amazon. Walmart Seller Center ● Solving Customer Queries & handling follow-up for pending cases. ● Customer's return and replacement request and follow-up with the shipping team. ● Catalog cleanup. ● Working on Weekly / Monthly / Yearly Sales & Advertising reports. Overstock.com ● Solving Customer Queries & handling follow-up for pending cases. ● Customer's return and replacement request and follow-up with the shipping team. ● Catalog cleanup. ● Working on Weekly / Monthly / Yearly Sales & Advertising reports. Show less



Peora Fashions Pvt. Ltd.

• Sr. Executive - E-commerce

  • Feb 2018 - Apr 2020

  • Taking ownership of the company's sales plan on marketplaces like Amazon.com, Amazon.co.uk, Amazon.ca, Amazon.in, Amazon.com.au, Amazon.ae • Uploading the company's new products on marketplaces through bulk upload excel sheets • Maintain a list of targeted keywords for all products and execute a long term marketing strategy • Working on pricing of entire US and UK/EU market and preparing daily sales reports and pricing report • Monitoring daily sales and planning inventory • Creating effective paid advertising campaigns and monitoring them regularly • Ensuring excellent support and resolving all queries promptly • Resolving all negative ratings while maintaining and responding to customer feedback and ratings • Work directly with the director leadership and report progress on daily basis • Experience in forecasting sales and managing projects to achieve those • In-depth knowledge of orders processing system, inventory management systems, payment system of own e-commerce store along with other portals like Amazon • Product Sourcing, Pricing of SKU’s, Planning Promotions Show less



Seeba Group of Companies

• Operation Executive

  • May 2017 - Jan 2018

  • End to end Import shipment process • Responsible for the QC of shipment received • Inventory management • Ensure that the warehouse is well maintained, appropriate stock is maintained and segregated: label wise, brand wise, product wise, etc. • Coordination with Suppliers/ Vendors • Develop and maintain a master product list with description • Responsible for coordinating with POS for providing detailed product information • Ensure to liaise with GS1 for procurement of barcode, ensure that a record of the barcode issued is maintained • Coordinate with E-commerce partners (Amazon/Pepperfry) • Increasing products visibility by changing titles & keywords Show less



Store Indya Private Limited

• India
• Manufacturing
• 1 - 100 Employee

• Sales Marketing Executive

  • Jan 2013 - Sep 2016

  • To handle Amazon & eBay eCommerce platforms as a seller • Handling customer’s needs, demand and complaints on day to day basis • Maintaining MIS, stock report & sales report on daily basis on MS Excel • Increasing products visibility by changing titles & keywords • Advertising the products on each platforms with help of Google Ad Words • End to end online operations management • Manage the backend operations for all the E-commerce portals • Manage daily order processing, inventory management and logistics • To plan strategy to increase sales via E-commerce and other online engagements • Responsible for Marketplace management, online promotions, online sales across India, USA, Canada, Japan, UK and other related countries Show less