Experience

PartsSource Inc.

• United States
• Software Development
• 200 - 300 Employee

• Revenue Operations Manager - Enterprise Sales

  • Oct 2021 - Present

  Greater Cleveland



Intalere

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Director, Sales Enablement and Operations

  • Jun 2018 - Jul 2021

  • Collaborated with Leadership, Finance and HR Departments to administer sales incentive plans including documentation, reporting, special incentives, quota letters, and underlying plan design • Ensured sales teams had tools, training, and resources necessary to succeed in their assignments, serving as subject matter expert for various service partners such as LinkedIn Sales Navigator and Showpad Coach • Collaborated cross-functionally with sales leadership and other stakeholders to… Show more • Collaborated with Leadership, Finance and HR Departments to administer sales incentive plans including documentation, reporting, special incentives, quota letters, and underlying plan design • Ensured sales teams had tools, training, and resources necessary to succeed in their assignments, serving as subject matter expert for various service partners such as LinkedIn Sales Navigator and Showpad Coach • Collaborated cross-functionally with sales leadership and other stakeholders to develop and execute training strategies, including new employee onboarding, continuing education, new product rollouts and strategic selling skills with focus on best practices that maximize the effectiveness of selling resources • Delivered employee and member education through a variety of channels: webinars, on-demand content, playbooks, regional events, national meetings, etc. • Conducted in-depth sales analytics for senior sales leadership, assisting in identifying trends, determining sales strategies, targeting, marketing plans, risk mitigation, and territory optimization • Managed company organizational membership with Association for Healthcare Resource & Materials Management (AHRMM), including planning and participation in national convention and tradeshow, as well as internal Certified Materials & Resource Professional study groups

• Sales Operations Manager

  • 2012 - Jun 2018

  Warrendale, PA • Provided superior service and quality solutions to all customers, internal and external, through timely, accurate research and problem resolution • Maximized company profits by promoting cost-saving opportunities to members through attention to detail, knowledge of business operations and healthcare client needs • Created customized spreadsheets and analyzed data for cost studies, variances within sales reporting, contract utilization, forecasting and opportunities to drive sales… Show more • Provided superior service and quality solutions to all customers, internal and external, through timely, accurate research and problem resolution • Maximized company profits by promoting cost-saving opportunities to members through attention to detail, knowledge of business operations and healthcare client needs • Created customized spreadsheets and analyzed data for cost studies, variances within sales reporting, contract utilization, forecasting and opportunities to drive sales reporting and revenue



Serenity Dental Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Manager

  • 2008 - 2011

  • Managed day to day practice operations, including Accounts Payable, Accounts Receivable, insurance claims processing and invoicing • Managed a team of 15 employees including scheduling, payroll, hiring and training • Coordinated treatment plans: Established and communicated pricing for patient and/or family representative. Displayed a high level of technical/clinical knowledge though patient education of procedures and financial options, resulting in increased case… Show more • Managed day to day practice operations, including Accounts Payable, Accounts Receivable, insurance claims processing and invoicing • Managed a team of 15 employees including scheduling, payroll, hiring and training • Coordinated treatment plans: Established and communicated pricing for patient and/or family representative. Displayed a high level of technical/clinical knowledge though patient education of procedures and financial options, resulting in increased case acceptance • Received all customer complaints, resolving in a manner suitable to both customer and company Show less