Kudzai Mavhenyengwa
Network Operations Center Technician at Liquid Intelligent Technologies Zimbabwe- Claim this Profile
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Bio
Experience
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Liquid Intelligent Technologies Zimbabwe
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Zimbabwe
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Technology, Information and Internet
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1 - 100 Employee
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Network Operations Center Technician
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Apr 2023 - Present
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Business Intelligence Analyst
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Jul 2022 - Present
Data Mining and . Data wrangling using Python and SQL. Building and deploying data models. ETL development for data warehousing. Dashboard and Report development using Power BI. Tracking of Key Performance Indicators. Data Mining and . Data wrangling using Python and SQL. Building and deploying data models. ETL development for data warehousing. Dashboard and Report development using Power BI. Tracking of Key Performance Indicators.
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WSU - Walter Sisulu University
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South Africa
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Education Administration Programs
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700 & Above Employee
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Network Technical Support
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Feb 2022 - Oct 2022
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TelOne Zimbabwe
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Zimbabwe
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Telecommunications
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300 - 400 Employee
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Junior Data Analyst
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Sep 2021 - Dec 2021
• Translating business requirements for technical ones• Defining end goals and problems to be solved.• Data modelling and report creation.• Data scraping for Telecoms Industry using Python• Setting Business requirements for BI tools.• Sharing insights with experts and stakeholders
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Network Planning Engineer
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May 2020 - Aug 2021
•Identify telecommunications network requirements through requests by customers, other network operators, TelOne user departments and analysis of traffic data, carry out feasibility studies and make proposals for projects to address requirements.•Supervise implementation of projects for adherence to schedules, specifications and budget, carry out systems acceptance tests with Operations staff as well as contractor’s engineers at end of project.•Maintain awareness of and familiarity with trends and new developments in technologies used in or appropriate for use in TelOne network(s) and infrastructure.•Maintain up to date records of the network. Show less
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Information Technology Infrastructure Specialist Intern
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Nov 2019 - May 2020
• Network Management - Router, Switch and Firewall configuration, troubleshooting and monitoring.• Network Security & Support - Optimization of network performance by monitoring and setting• computer hardware and software asset register• LAN and WAN network design, planning and implementation and commissioning.• Second Level Support - Ensuring secure and reliable access to corporate resources for all users including the telecommuting workforce and remote sites users. • Call Centre Support and Monitoring – Ensuring efficient and 24/7 operation of the TelOne Call Centre system and network. • Performing daily system checks and maintenance functions such as administering the Active Directory, remote server management, antivirus updates and monitoring tools• Systems maintenance and disaster recovery planning under direction of IT Coordinator. • Responsible for the IT Service Desk function, setup of Windows and laptops. • Configuring Routers, Switches, Firewalls and VLANs Show less
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Telecommunications Field Technician Trainee
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Jun 2018 - Aug 2018
• New installations of traditional copper phone service • Installation of fiber network services such as FTTH, FTTC, Leased circuits • Troubleshooting and maintenance of VPN solutions of clients • Fault finding and fusion splicing of optical fiber links • New installations of traditional copper phone service • Installation of fiber network services such as FTTH, FTTC, Leased circuits • Troubleshooting and maintenance of VPN solutions of clients • Fault finding and fusion splicing of optical fiber links
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Education
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National University of Science and Technology
Bachelor of Engineering (Honours), Telecommunications Engineering -
Gokomere High School
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Silveira High School
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