Kincaid Devenport

Boat Detailer at Action Water Sports
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Contact Information
Location
Kalamazoo, Michigan, United States, US

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Experience

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Boat Detailer
      • Sep 2020 - Present

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Senior Wingman
      • Jun 2022 - Aug 2022

      Worked 50-60 hour weeks in teams of 2 or more responsible with the packing and handling of any and all household items for the client. My primary role on the team was to communicate with the client in order to earn their trust and develop a mutual understanding of the process and expectations. Using my strong skills in customer service and communication, I was able to establish a strong positive relationship with the client, leading to me having Received more than two dozen 5 star reviews in my 2.5 months of employment, as well as earned more than 35% of my summer income from tips.

    • Architecture and Planning
    • 1 - 100 Employee
    • Crew Member
      • Apr 2020 - Aug 2021

      Worked full time during the summers of 2020 and 2021, working 45-55 hours per week. I worked to exceed customer expectations involving cleanliness and attention to detail. Communicated with clients to layout a clear list of their request and expectations. Worked hard and well under various circumstances ranging from cold rains days to 12 hours of 90+ degree heat. I was selectively placed on Crews in which team morale and relations were low, usually because of a difficult employee. The company owner referred to me as the Chameleon in which she could count on me to form a positive relationship with whomever she placed me with no matter how difficult the employee. While using advanced personal and professional communication skills I was able to increase the overall efficiency of my crew.This job served as a great tool to develop my workplace skills such as work ethic, workplace commutation, cultural immersion / understanding, and flexibility.

Education

  • Grand Valley State University
    Bachelor's degree, Marketing
    2019 - 2023
  • Grand Valley State University
    undecided, undecided
    2019 - 2023

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