Experience

Compass Christian Church
• United States
• Religious Institutions
• 1 - 100 Employee
• Communications Assistant

  • Jul 2015 - Present


Paychex

• United States
• Human Resources Services
• 700 & Above Employee

• Payroll Consultant

  • Nov 2012 - Apr 2015

  Present products and services of Paychex to final decision makers and end users. Schedule appointments and visit potential and current referral sources to secure referrals to end users. Prospect for new clients and new referral sources utilizing the telephone, direct mail, seminars, current client visits, or other local marketing programs directed by Sales management. Analyze customer needs and interests, determining which products are appropriate and refer to appropriate party when necessary. Expedite the resolution of customer problems or complaints. Complete and submit accurate new business paperwork, expense reports and weekly activity reports. Project a positive image in representing the Corporation to clients and the community. Show less



Gaylord Texan

• Manager Function Space/ Sales Department

  • Sep 2011 - Nov 2012

  • Analyze, manage, and process Function Space requests to maximize the use of all property functions, primarily focusing on Executive Sales Team programs.• Assist Executive Sales Managers with specific space needs/conflicts.• Work closely with Function Space Team to achieve department goals regarding missed business opportunities due to meeting space needs.

• Leads Coordinator / Sales Department

  • Jan 2011 - Sep 2011

  • Receive Leads/Requests for Proposals from various sources and assign to Sales Manager in DayLight system and through sourcing organization when appropriate.• Communicate details of group requests to Sales Managers when appropriate• Complete History Requests for past groups• Produce monthly Leads Reports for Sales Department Leaders

• Public Relations & Marketing Coordinator

  • Dec 2009 - Jan 2011

  • Assist with coordination of all marketing programs, collateral pieces, and production pieces.• Maintain property website with current information and promotions.• Plan and coordinate delivery of periodic Eblast promotions.• Assist in writing and distribution of press releases and promotional images/photography.• Coordinate PR events and appearances for special events at hotel.• Communicate with media regarding promoting and filming events.

• Communications & Administrative Assistant

  • Aug 2007 - Dec 2009

  • Write and/or edit various church communications, publications, devotional books, and press releases. • Prepare weekly power point presentations for lecture series. • Maintain records and communications for Ministry volunteers and events. • Communicate Ministry events to church staff in order to coordinate volunteer efforts. • Write and/or edit various church communications, publications, devotional books, and press releases. • Prepare weekly power point presentations for lecture series. • Maintain records and communications for Ministry volunteers and events. • Communicate Ministry events to church staff in order to coordinate volunteer efforts.



Summerfield Suites Hotel

• United States
• Technology, Information and Internet

• Account Manager

  • Apr 1995 - Nov 1996

  • Introduced 1- and 2-bedroom suite concept and product to corporate market in DFW area. • Planned and participated in grand opening sales events. • Identified key corporate contacts and developed customized presentations to acquire their business during construction and opening of new hotel. • Landed major accounts for training events through the development of personal relationships with contacts. • Introduced 1- and 2-bedroom suite concept and product to corporate market in DFW area. • Planned and participated in grand opening sales events. • Identified key corporate contacts and developed customized presentations to acquire their business during construction and opening of new hotel. • Landed major accounts for training events through the development of personal relationships with contacts.



American Funds Group

• United States
• Investment Management
• 1 - 100 Employee

• Supervisor, Shareholder & Dealer Services

  • Feb 1992 - Mar 1995

  • Began as a shareholder services representative taking in-bound calls. Promoted within 8 months to supervise a team in Shareholder Services. • Developed associates through delegation, feedback, and guidance while ensuring superior customer service. • Trained associates in professionalism, communication, service, and sales/marketing opportunity identification. • Worked closely with operations associates to ensure follow-up and resolution of service issues and requests. • Led and developed a Process Analysis Team to study work flow processes and evaluate effectiveness. Communicated suggestions for changes to management. • Transferred to Dealer Services and received additional financial training while integrating service skills from experience in shareholder services Show less



Micron Technology

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Investor Relations

  • Dec 1989 - Apr 1990

  • Coordinated all media/public relations activities for new products. • Established and maintained working relationship with media; Increased media coverage of company products. • Coordinated article placement to include cover story for Electronic Design. • Reviewed and maintained Public Relations Budget. • Coordinated successful media tour. • Assembled and distributed press kits. • Coordinated all media/public relations activities for new products. • Established and maintained working relationship with media; Increased media coverage of company products. • Coordinated article placement to include cover story for Electronic Design. • Reviewed and maintained Public Relations Budget. • Coordinated successful media tour. • Assembled and distributed press kits.