Kierstyn Drum
Vehicle Acquisition Manager at Johnson Lexus- Claim this Profile
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Bio
Experience
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Johnson Lexus
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Automotive
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1 - 100 Employee
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Vehicle Acquisition Manager
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Jul 2017 - Present
Staff the service lane in order to address any customer questions or requests; Work with Vehicle Acquisition Buyer to coordinate customer requests for Equity Reviews/Appraisals; Contact guests through email or telephone next day service appointments to create interest in Equity Review, due to our need for their vehicle; Reach out to missed opportunities from the prior day via email and telephone; Work with Service Advisors and Valets to help identify opportunities for vehicles we need or large service bills that can be converted to new vehicle sales; Create, schedule, package, and track all opportunities created by any assigned; Assist in creating and implementing campaigns; Maintain and update notes and information in the customer database; Develop career skills through regular training and instructions;
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Supervisor
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Mar 2016 - Present
Open, setup and close the facility Work independently and with teams to ensure event success Provide direction and assistance to co-workers and patrons Open, setup and close the facility Work independently and with teams to ensure event success Provide direction and assistance to co-workers and patrons
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Massage Envy
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Sales Associate
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Sep 2016 - Jun 2017
Front desk Promote and sell health services Navigate systems software Communicate effectively and confidentially with guests and co-workers in person and on the phone Front desk Promote and sell health services Navigate systems software Communicate effectively and confidentially with guests and co-workers in person and on the phone
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Bed Bath and Beyond
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United States
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Sales Associate
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Aug 2015 - Feb 2016
Customer Service Provide information to consumers in an honest and respectful manner Collaborate with colleagues to resolve workplace concerns Customer Service Provide information to consumers in an honest and respectful manner Collaborate with colleagues to resolve workplace concerns
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YMCA
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700 & Above Employee
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Counselor
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Nov 2010 - Aug 2013
Coordinate and manage educational activities for campers; provide instruction Mentor and positively influence campers Teach campers the guiding principles: caring, responsibility, respect, honesty, and faith. Coordinate and manage educational activities for campers; provide instruction Mentor and positively influence campers Teach campers the guiding principles: caring, responsibility, respect, honesty, and faith.
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Education
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North Carolina Wesleyan College
Bachelor of Science - BS, Marketing