Kevin Lucardi

Business Analyst at HOMELINK/The VGM Group
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Contact Information
us****@****om
(386) 825-5501
Location
Plano, Texas, United States, US
Languages
  • Indonesian Limited working proficiency

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Credentials

  • Certified SAFe® 5 Scrum Master
    Scaled Agile, Inc.
    Jun, 2022
    - Sep, 2024
  • edX Verified Certificate for Databases: Relational Databases and SQL
    edX
    Sep, 2021
    - Sep, 2024
  • Laserfiche Platinum Certification 10
    Laserfiche
    Jul, 2021
    - Sep, 2024
  • Laserfiche Gold Certification 10
    Laserfiche
    Feb, 2021
    - Sep, 2024
  • Designing a Presentation
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Learning LinkedIn
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • think-cell Certified Professional
    think-cell Software
    Oct, 2020
    - Sep, 2024
  • Excel Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Sep, 2020
    - Sep, 2024
  • Google IT Support Professional Certification
    Google

Experience

  • HOMELINK/The VGM Group
    • United States
    • Insurance
    • 100 - 200 Employee
    • Business Analyst
      • Feb 2023 - Present
  • DocuNav Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Nov 2021 - Feb 2023

      Reinforcing the current development cycle by engaging in requirements determination with stakeholders to relay detailed specifications to the development team and assisting in testing and providing feedback on software in development. Additionally, implemented Power BI dashboards to provide accessible and digestible views of all projects for the team.

    • Support Engineer
      • Feb 2021 - Feb 2023

      Providing support for Laserfiche products to clients. Utilizing knowledge in SQL, networking, and general IT knowledge to deliver quality solutions.

  • GP Mobile
    • United States
    • Wireless Services
    • 300 - 400 Employee
    • Information Technology Specialist
      • Aug 2020 - Feb 2021

      Provided general hardware and software support to stores and corporate office. Utilized knowledge of networking to minimize interruption of service in stores due to network outages. Provided general hardware and software support to stores and corporate office. Utilized knowledge of networking to minimize interruption of service in stores due to network outages.

  • University of Texas Southwestern Medical Center
    • United States
    • Higher Education
    • 400 - 500 Employee
    • Simulated Patient
      • Dec 2019 - Feb 2021

      Memorized and performed the role of a patient to assist medical students in performing diagnosis on warm bodies. Utilized critical thinking and attention to detail to provide proper feedback to students diagnostics. Memorized and performed the role of a patient to assist medical students in performing diagnosis on warm bodies. Utilized critical thinking and attention to detail to provide proper feedback to students diagnostics.

  • Feng Cha
    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Shift Team Lead
      • Mar 2018 - Jan 2020

      In charge of helping lead the team in either opening or closing. Ensuring that customer satisfaction by presenting the highest quality products and service in a clean environment. In charge of helping lead the team in either opening or closing. Ensuring that customer satisfaction by presenting the highest quality products and service in a clean environment.

  • Sharetea (全球加盟總部)
    • Taiwan
    • Restaurants
    • 200 - 300 Employee
    • Barista
      • Sep 2017 - Feb 2018

      Memorized and replicated over 40+ drinks and variations to deliver to the customer in a timely order. Memorized and replicated over 40+ drinks and variations to deliver to the customer in a timely order.

Education

  • The University of Texas at Dallas
    Information Technology Systems, Business Intellegence and Analytics
    2016 - 2021

Community

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