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Kevin Leo Smith profile image

Kevin Leo Smith

Customer Service Associate at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Walmart</span>
Intro Book
Logistics and customer service expert with a strong technical background.
  • Claim this Profile
Location
Ogden, Utah, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Critical Thinking
  • People Development
  • Information Technology
  • Writing
  • Public Speaking
  • Show all
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Bio

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Topline AI
Kevin Leo Smith is a versatile professional with a strong background in customer service, logistics, and technical support. He has experience in various industries, including retail, manufacturing, and finance, and has developed skills in critical thinking, communication, and problem-solving.

Credentials

  • Is Social Media a Risk Factor for Mental Health?
    Medscape
    Nov, 2019
    - May, 2026
  • Top 10 Patient Safety Concerns for 2019
    Medscape
    Nov, 2019
    - May, 2026
  • Storytelling for Social Change
    edX
    Aug, 2019
    - May, 2026
  • Delegating Tasks
    LinkedIn
    Dec, 2018
    - May, 2026
  • Learning vi
    LinkedIn
    Dec, 2018
    - May, 2026
  • Professional Networking
    LinkedIn
    Dec, 2018
    - May, 2026
  • Social Interactions for Multinational Teams
    LinkedIn
    Dec, 2018
    - May, 2026
  • Social Psychology
    Coursera Course Certificates
    Dec, 2018
    - May, 2026
  • Creating Your Personal Brand
    LinkedIn
    Nov, 2018
    - May, 2026
  • Establishing Credibility as a Speaker
    LinkedIn
    Nov, 2018
    - May, 2026
  • Writing a Compelling Blog Post
    LinkedIn
    Nov, 2018
    - May, 2026
  • Coursera Mentor Community and Training Course
    Coursera
    Jun, 2018
    - May, 2026
  • Developing a Learning Mindset
    LinkedIn
    Jun, 2018
    - May, 2026
  • Philosophy and the Sciences: Introduction to the Philosophy of Physical Sciences
    Coursera Course Certificates
    Jun, 2018
    - May, 2026
  • Writing in the Sciences (with Honors)
    Coursera Course Certificates
    May, 2018
    - May, 2026
  • META101x: Philosophy and Critical Thinking
    edX
    Feb, 2018
    - May, 2026
  • A+ Certified Professional Remote Support Technician
    CompTIA
    Jul, 2007
    - May, 2026

Experience

  • Walmart
    • Harrisville, Utah, United States
    • Customer Service Associate
      • Mar 2023 - Apr 2024
      • Harrisville, Utah, United States

      Providing the highest level of service and solutions for customers. Also sometimes work at the Walmart gas station at the same location. Maintain a clean environment for safety.

  • Magnum Venus Products
    • Kent, WA
    • Shipping Specialist
      • Apr 2018 - Jan 2019
      • Kent, WA

      • Performing final quality control checks • Shipping products nationally &amp; internationally • Assembling equipment • Managing shipping inventory • Constructing wood shipping crates • Forklift operatorAccomplishments:&gt; Significantly reduced customer reported quality incidents....

  • PrideStaff
    • Kent, WA
    • Warehouse Order Picker
      • Mar 2017 - Feb 2018
      • Kent, WA

      • Picking tires for regional customers and palatalizing orders • Inventory auditing and management • Increased site order picking accuracy, by maintaining a very high pick accuracy • Operated narrow aisle order picker &amp; walkie rider pallet truckAccomplishments:&gt; Increased overall ...

  • WAXIE Sanitary Supply
    • Kent, WA
    • Warehouse Order Picker & Shipping
      • Jul 2015 - Mar 2017
      • Kent, WA

      • Auditing inventory • Shipping custom orders • Loading delivery trucks • Operating narrow-aisle order picker • Operating forkliftAccomplishments:> Increased overall order picking accuracy by consistently picking my own orders accurately.

  • Express Employment Professionals
    • Bellevue, WA
    • Manufacturing Associate
      • Sep 2014 - Nov 2015
      • Bellevue, WA

      • Performing final quality control checks • Hazardous chemical handling • Sandblasting • Chemically treated parts washing • Warehouse order picking • National &amp; international shippingAccomplishments:&gt; Recognized with 10 awards for innovative and effective 5S improvement projects.&gt; Some ...

  • Teleperformance
    • Clearfield, UT
    • Dell Premium Tier-2 Technical Support
      • Jun 2007 - Aug 2008
      • Clearfield, UT

      • Remote premium computer technical support for Dell customers • Hardware technical support; including printers and 3rd party hardware devices • Software technical support; including OS, drivers, and 3rd party applications • Proficient use of remote desktop connection software • Proficient resear...

  • Approved Home Loan Center
    • Mukilteo, WA
    • Senior Mortgage Loan Officer
      • Jan 2002 - Dec 2004
      • Mukilteo, WA

      • Provided customers with the lowest PAR rate they qualified for • Positioned reasonable loan origination fees • Complete mortgage servicing for prime/sub-prime conventional, FHA, and VA loans • Provided the best options for refinance, construction, and 1st-time buyer mortgages • Typical resident...

Education

  • 1994 - 1996
    ITT Technical Institute

Suggested Services

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Industry Focus. “Retail”

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