Kendrick Rawls, MBA SSBBP
Station Manager at Matheson- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Luke Keller
Kendrick is high energy, dedicated, smart, and excellent with his guest service. He was a pleasure to work with.
Luke Keller
Kendrick is high energy, dedicated, smart, and excellent with his guest service. He was a pleasure to work with.
Luke Keller
Kendrick is high energy, dedicated, smart, and excellent with his guest service. He was a pleasure to work with.
Luke Keller
Kendrick is high energy, dedicated, smart, and excellent with his guest service. He was a pleasure to work with.
Credentials
-
Six Sigma Black Belt Professional SSBBP
MSIcertified.orgFeb, 2021- Sep, 2024
Experience
-
Matheson
-
United States
-
Chemical Manufacturing
-
700 & Above Employee
-
Station Manager
-
Jul 2005 - Present
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety compliance, contracts, and government regulations.- Plan, organize, and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements. Currently ranked in the top 2 for efficiency per hours worked with 10.2%+, along with a .15% scan miss rate.- Responsible for the implementation of operational and safety policies and procedures.- Monitor spending to ensure that expenses are consistent with approved budgets.- Acting member of Regional Safety Team.
-
-
-
AutoZone
-
United States
-
Motor Vehicle Manufacturing
-
700 & Above Employee
-
General Manager
-
May 2015 - Jun 2019
- Maintain appropriate inventory levels through daily / weekly quantitative counts.- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.- Created work schedules according to sales volume and number of employees.- Boosted sales by 185% by effectively cultivating customer rapport and delivering superior customer service. - Maintain appropriate inventory levels through daily / weekly quantitative counts.- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.- Created work schedules according to sales volume and number of employees.- Boosted sales by 185% by effectively cultivating customer rapport and delivering superior customer service.
-
-
-
Burnside Bingo
-
United States
-
Gambling Facilities and Casinos
-
1 - 100 Employee
-
General Manager
-
Jan 2014 - Mar 2015
- Complete biweekly payroll and scheduling for 30+ employees.- Developed successful marketing strategies to best promote Burnside Game Place and The Boys & Girls Club.- Organized budgets oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.- Developed and implemented quality assurance protocols to deliver ideal and continued customer experiences.- Meet with Board members to discuss quarterly P&L’s.
-
-
-
Grand Falls Casino & Resort
-
United States
-
Performing Arts
-
V.I.P. Casino Host
-
Mar 2011 - Feb 2014
- Customer Service professional assisting in the needs of players always.- Player Development Specialist.- Assist marketing team to come up with and implementation of new marketing promotions. - Customer Service professional assisting in the needs of players always.- Player Development Specialist.- Assist marketing team to come up with and implementation of new marketing promotions.
-
-
Education
-
2015 - 2018
Bellevue University
Master of Business Administration (MBA), Business Administration and Management, General -
-
University of Wyoming
Bachelor of Science - BS, Business Administration
Community
