Experience

1st Line Global

• United States
• Advertising Services
• 1 - 100 Employee

• Outside Sales Representative

  • Jan 2018 - Present

  Sales representative for Comcast products and services. Exceptional install rate and Customer services rating. Sales representative for Comcast products and services. Exceptional install rate and Customer services rating.


eZCom Software Inc.
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Senior Computer Programmer

  • Dec 2022 - Dec 2022


Ez Com Technologies

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Analyst Consultant

  • Mar 2003 - Jan 2018

  • Ez Com is a telecommunications billing organization which offers flexible billing solutions on the AS400 including local, long distance, wireless, international reorigination, telemarketing, operator service, debit processing, voice mail, and information services. • Performing information systems consulting, information management development and technical education assisting clients in development of new systems, providing support of existing operations and effective implementation of information technology. I am also involved in the development of information strategies, analysis of business and systems plans and development of standards and procedures to insure effective use of technology in business. • New systems written included IP address call processing, Voice over IP capture and process from PC to AS400, taxation override maintenance, and e-mail invoices reports from the AS400 for ASP environment. • Modifications of existing programs have been made in the area of long distance, local provisioning, rating, and billing modules. • Enhancement and modifications of programs on Customer AS400 has been performed as needed. Customer AS400 are located in various locations throughout the United States. • Projects completed for World Exchange in San Diego were, Corporate Billing, vertical and horizontal block processing, recurring charges using group codes, and sql processing to replace AS400 query no longer available to the user. • Coded using XML specifications for an outside billing provider was further developed. • Enhanced Rating and invoicing to handle 1.3 billion calls a month. The large Carrier Customer required extensive changes to increase through put. • Ez Com has an extensive Customer base using an ASP approach and as a result I have also written Customer Specific programs as required. • Currently using HATS Host Access Transformation Services Rational Business Developer, to migrate from green screens.



Teleflex Systems Inc

• Consultant Programmer Analyst

  • Oct 1998 - Feb 2003

  • Teleflex was a telecommunications billing organization which offers flexible billing solutions on the AS400 including local, long distance, wireless, international reorigination, telemarketing, operator service, debit processing, voice mail, and information services. • New systems written included a Trouble Reporting system for local service providers, EMI processing for Sprint local processing, terminal ID processing, NENA information required by 911 for local providers, load programs from data provided by telephone switches in multiple formats (ASCII, Binary and EBCIDC), NPA splits, and e-mail invoices from the AS400. • Modifications of existing programs have been made in the area of long distance, operator service, debit processing, international reorigination, and billing modules. • Extensive modifications of invoicing programs, an inquiry program that accesses every file in the system and online maintenance programs. • Coded using XML specifications for an outside billing provider. • Teleflex had an extensive Customer base and as a result I have also written Customer Specific programs as required.



Hyundai Auto Canada

• Canada
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Contract Programmer Analyst

  • Jan 1998 - Aug 1998

  • Coded in RPG400 programs for Extended Warranty System including , Work order approval entry, approved parts processing, and Claim entry processing. • Written user requirements were provided and from these documents Files and programs were designed and created to provide processors to Fulfill the Extended Warranty System Requirements. • Extended Warranty was written to be millennium compliant. • Coded in RPG400 programs for Extended Warranty System including , Work order approval entry, approved parts processing, and Claim entry processing. • Written user requirements were provided and from these documents Files and programs were designed and created to provide processors to Fulfill the Extended Warranty System Requirements. • Extended Warranty was written to be millennium compliant.



Saville Systems

• Software Development

• Contract Programmer Analyst

  • Oct 1997 - Jan 1998

  • On Saville Project Teams to retrofit Saville’s Convergent Billing For entrance of their customer “GTE” into the Florida And California Market as the result of deregulation of telephone Services in the US. • Coding in RPG400 via seu in the Customer Care Project team, I fielded customer requests and problems, analyzed the request, developed, and implemented solutions by enhancing functionality or introducing increased editing in various processors to insure desired results were • As a member of the Billing & Post Billing team development, enhancements were performed both in COBOL & RPG programming languages. • Cobol programming enhancements to the Vertex US tax processing was performed to introduce increased editing and process enhancements. • RPG coding enhancements were done on online inquiry taxing processors to enable the process of multiple States ie: California and Florida.



Sears Canada

• Canada
• Retail
• 700 & Above Employee

• Contract Programmer Analyst

  • Jun 1997 - Sep 1997

  • Discover Card System changes for millennium compliance, expansion of fields, electronic chargeback enhancement, and created test region for user testing. Acting as a team leader working with a junior programmer. Was installed error free, on time and on budget. • Millennium compliance was accomplished by performing a complete analysis of the RPG and FILE source code with programs written using output from DSPFFD & DSPPGMREF. Date fields were isolated as the result of the analysis and all files and RPG programs were enhanced to be millennium compliant. • The required expansion of a key field for the Discover Card System was isolated via seu search. File specs and RPG source were modified, complied, tested, and implemented to accommodate. • Electronic Chargeback Enhancement included the coding of CL to process an incoming dataset from a Mainframe located in the US, CL and RPG programs to process and edit a multiple 80 byte record set to an AS400 relational database, process existing file updates as the result of the electronic transaction, and creating CL to transfer the AS400 relational database to Sears Mainframe for chargeback notification merchant letters to be created via DOC1 • The project was kept result oriented with weekly project meetings informing Management of status, and monitoring and assisting the junior programmer’s coding efforts to insure implementation date was met. • Installation of the System changes were performed after extensive user testing, and user sign off.



GL&V Process Equipment Inc.

• Data Processing Manager/Programmer

  • Feb 1973 - May 1996

  • Organized and carried out a successful migration from IBM System 38 to AS400 on time, and on budget. • Designed, coded in RPG, installed, and supported the following applications using AS400, RPG400 and CL Inventory control system, General Ledger, Accounts receivable, Order entry for Foundry and Factory, Steel by plate size, Purchasing system, Routings, Bills of material, Product costing, Order close out. • Responsible for CNC burning centre support. • Foundry and Factory scheduling. • Foundry and Factory production control Labor reporting system for job shop environment. • Installed, configured and maintained an Electronic Data interchange application • Extensive study and partial implementation of MAPICS



Bank of Nova Scotia

• Canada
• Banking

• Assistant Accountant

  • Jan 1972 - Feb 1973

  • Responsible for Reconciling Daily Transactions • Report Generation • Responsible for Reconciling Daily Transactions • Report Generation