Kelvin Chan

General Manager, Director at MediqTrans
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Contact Information
Location
Singapore, SG
Languages
  • Chinese -

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Credentials

  • WEB ANALYTICS CONSULTANT
    Web Analytics Consultants Association
    Jul, 2017
    - Sep, 2024

Experience

    • Singapore
    • Translation and Localization
    • 1 - 100 Employee
    • General Manager, Director
      • Jan 2017 - Present

      MediqTrans (https://mediqtrans.com) ISO13485:2016 and ISO9001:2015 certified, is the industry leader in certified language translation services for pharmaceuticals, medical device organizations, clinical research organizations, and professional services firms in the life sciences industry. Addressing the needs of the fast-paced and highly regulated medical industry, our unique production model combines an extensive 5-step QA workflow, and a fully cloud-based operational model that reduces turnaround and drives cost efficiency for our customers. Show less

    • Director, Delivery Operations
      • Mar 2016 - Dec 2016

    • Translation and Localization
    • General Manager, Director
      • Jan 2017 - Present

      At ATTUNEMEN (a MediqTrans subsidiary), we assist brands in strengthening engagement with their international customers, through our language translation expertise available in over 150 languages. Collaborating with our strategic partners, we help companies realise their global growth strategy, with an added focus on digital marketing and ecommerce. ► Translation services across all EU, APAC, LATAM languages ► Multiple verticals: Automotive, Banking, Hospitality, Legal, Manufacturing, Market Research, Software/ICT ► Process acceleration through workflow and partner integration (Websites, CMS, CRM, SEO, Ecommerce) Show less

    • United States
    • Translation and Localization
    • 700 & Above Employee
    • Head of Sales, South Asia
      • Apr 2013 - Mar 2016

      Sales management with full ownership of sales team revenue budgets for the South Asia region. Top 1.5% in quota achievement against all global revenue leaders. - 2013: Q3 exceed quota 10%, Q4 exceed quota 13% (joined in May) - 2014: YoY revenue growth 63%, exceed annual quota 24%, 4/4 quarters outperform previous year - 2015: YoY revenue growth 31%, exceed annual quota 27%, 4/4 quarters outperform previous year - 2016: Q1 exceed quota 30%, outperform Q1 against previous year (exited in February) Day-to-day on strategic/consultative commercial sales, sales team coaching and "field" support, sales pipeline management, regional marketing initiatives. Annual quota and strategic planning for customer segmentation and go-to-market efforts with quarterly review. Other key roles covered: - Regional champion and subject matter expert for Life Sciences (certified medical translations), Marketing Operations (digital marketing services), and Games Services (games translations and testing services) - Client acquisition (and thereafter regional account lead) for global Lionbridge #10 largest life sciences customer (CRO), and largest APAC enterprise crowdsourcing customer (Internet technology) - Regional and local account lead for strategic accounts Show less

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • APAC Director, Strategic Partnerships
      • Feb 2013 - Apr 2013

      Defining and driving the engagement process with strategic accounts in APAC, across all Frost & Sullivan business units and services. Responsible for driving revenue growth in the top 60% revenue segment of the APAC business, through the design and implementation of strategic customer value-enhancement initiatives. Growth-centric consultancy services from its core analyst roots include BPR, GTM, Customer Research, Market Sizing and Monitoring, Demand Forecasting, Competitor Intelligence, M&A, Best Practices, Emerging and Disruptive Technologies, Economic Trends, etc ... Show less

    • APAC Sales Director, ICT Practice
      • Jan 2012 - Jan 2013

      Sales management with full revenue budget ownership of the largest APAC business unit >> Info-Communication Technologies (ICT). Led the regional ICT sales team of 12 headcount, concurrently supported regional non-ICT sales team in driving ICT services sales. - Exceeded total APAC ICT revenue target in the first year- Achieved growth and target expectations across all ICT services- Achieved highest profitability for the BU with reduced headcount and above target double-digit growth rate amidst soft economic climate Championed various growth initiatives, including - sales enablement training and support, knowledge management, development of sales toolkit, performance tracking and analysis, services enhancement/augmentation, cross-selling, identification and implementation of new services/programs, rationalisation for positioning and go-to-market. Show less

    • Business Development Director
      • Sep 2008 - Dec 2011

      Sales management with full ownership of sales team revenue budgets. Consistently achieved year-on-year revenue growth of 25-45%. Strategic and consultative commercial sales, representing the market leader for outsourced globalization services, selling into Fortune2000 companies. Broad customer industry coverage including ICT, Life Sciences, Manufacturing, Banking and Advertising. Outsourced globalization services include content translation/localization, software/hardware testing and product certification, content development, and E-Learning development. Show less

Education

  • University of Bradford
    MBA
    2005 - 2007
  • National University of Singapore
    B.Eng, Electrical and Computer Engineering. Minor, Technopreneurship
    1998 - 2001
  • Hwa Chong Junior College
    1994 - 1995
  • Anglo Chinese School (Independant)
    1990 - 1993

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