Cluster Director of Beverage, Hotel Branch

• May 2021 - Present

Cluster Beverage Manager

• Mar 2020 - May 2021

Community Manager

• Oct 2019 - Feb 2020

Beverage Manager

• Apr 2018 - Sep 2019

1.Report to DOFB directly about beverage program operation hotel-wide. 2. Set beverage budget and forecast for each department and drive to goals. 3. Maximize profit with efficient cost-control skills. 4. In charge of whole beverage program which includes 2 main dining outlets, banquet, bars, IRD as well as room amenities. 5. Prepare all beverage and service S.O.P. 6. In charge of all beverage knowledge training and events. 7. Achieve 20% beverage revenue among all budgets. 8. Nominated in finalist for Greater China Food and Beverage Hotelier of the Year 2019 by Stelliers. Show less

Qba & Lobby Lounge Manager

• Sep 2016 - Dec 2017

1. Follow Marriott S.O.P to prepare menu analysis, customer analysis, marketing survey, F&B cost rate, turnover rate, budgeting and forecasting reports to ADOFB, DOFB for both specialty restaurant and lobby lounge. 2. Prepare weekly report, monthly report and P&L. 3. Achieve training projects goals, business goals and Marriott International BSA. 4. Responsible for reception of Philippine Ambassador Group in 2017. 5. Responsible for reception of Vice President of Zimbabwe in 2016. 6. Rise up 14% profit rate at the end of year 2016. 7. Rise up 33% venue covers at the end of year 2016. 8. Rise up 3.6 million budget at the end of year 2016. Show less

State Banquet Coordinator

• Dec 2016 - Sep 2017

1. Cooperate with Protocol Department of the Chinese Foreign Ministry for State Banquet service S.O.P, food and beverage related assignments. 2. Responsible for beverage sponsorship. 3. Prepare hygiene S.O.P with the assistant of National Commercial Bureau. 4. Coordinate C&D, National Convention Bureau, and Diaoyutai State Guesthouse. 1. Cooperate with Protocol Department of the Chinese Foreign Ministry for State Banquet service S.O.P, food and beverage related assignments. 2. Responsible for beverage sponsorship. 3. Prepare hygiene S.O.P with the assistant of National Commercial Bureau. 4. Coordinate C&D, National Convention Bureau, and Diaoyutai State Guesthouse.

Management Internship

• Sep 2012 - Dec 2014

Management Trainee

• May 2013 - Sep 2013