Experience

SigMar Solutions

• United States
• Advertising Services
• 1 - 100 Employee

• Operations Manager & Account Buyer

  • Jun 2021 - Present

  • Charged with all day-to-day operational systems and processes, developing, implementing, and monitoring practices and performances to note opportunities to provide greater visibility into company goals, progress, and obstacles across long-term key initiatives from 2021 to present. • Fostered stakeholder communication and engagement throughout tenure, building and maintaining relationships with all department heads in Sales, Accounting and IT, 30+ external partners and vendors to collectively make decisions regarding operational activity and strategic goals in a dynamic setting. • Identified and executed sourcing opportunities through vigorous industry research methods, consistently increasing revenue margins above forecast throughout 2022. • Demonstrated strong organizational skills through arranging onsite and virtual events involving giveaways for loyalty and incentive programs while traveling domestically. • Developing an effective and accurate system for monitoring purchase orders while communicating with management team fo ensure all orders are accurate. Show less



Cort Event Furnishings

• Sales Coorinator III

  • Sep 2014 - Jun 2020

  Diligently provided assistance to outside Account Executives while providing customer service for new and existing clients while providing space planning solutions for upcoming special events. Accomplishments: Thorough completion of ensuring product availability with the district department operations team and coordinated with the Account Executive for smooth operation for upcoming event ie: products, delivery, pickup times and additional fees. Provided accuracy with accounts receivable for each client, ensuring that all invoices are accurate with payments current for all events. Effectively maintained all orders and provided each client excellent customer service to continue future events. Show less



The Core Group Las Vegas

• Sales Support/Administrative Assistant

  • 2013 - 2013

  Professionally assisted the executive team in an administrative role, specific to sales management, brand development duties and event planning. Accomplishments:  Diligently developed a program that offered operators an incentive to use client products that are focus items while providing support to maintain the team environment objectives desired by the company.  Competently assisted the vice president, office manager and brand development managers with client duties that require assistance, i.e.: typed memos, correspondence and any other desired documents.  Effectively maintained and organized system of inventory maintenance of all Point of Sales items while tracking competitive line item pricing and supplying updates as needed. Show less



See Right Now

• United States

• Front Desk Administrative Support

  • Jan 2010 - Jun 2010

  Competently aided in the production of growth in a small fast growing eye clinic by providing excellent customer service for new and existing patients while proficiently contributing support in administrative duties on a daily basis. Accomplishments:  Enthusiastically took on the challenge of focusing on incentive marketing plans for existing patients to provide growth opportunities for the clinic as well as maintaining a strong sense of interpersonal communication skills making each patient feel a comforting presence each time they had an appointment.  Ensured a strong dedication to organized work flow by maintaining a schedule of prioritized tasks. Which in result aided in maintaining a well distributed work atmosphere. Show less



Port Gamble Guest Houses

• United States
• Real Estate

• Assistant Manager

  • Apr 2005 - Feb 2009

  Successfully managed and maintained two Bed and Breakfast residences in the quaint, historical destination town of Port Gamble, WA. This involved routine maintenance, daily cleaning and cooking while providing superior customer service for guests. Accomplishments:  Effectively managed reservations and assisted with guest checked‐in and support services along with establishing client relationships which helped in building good rapport with returning visitors.  Collaborated with the owner and Port Gamble’s event’s planner to support historical celebrations and destination weddings scheduled throughout each year. Show less



Pacific Eyecare

• United States
• Hospitals and Health Care

• Front Desk Receptionist

  • Mar 2004 - Dec 2005

  Efficiently, assisted new and existing patients with appointment scheduling, insurance claims and client accounts receivable along with coordinating the surgery schedules for seven physicians. Accomplishments  Assisted in the integration of filing charts into the Electronic Medical Record, thus establishing a paperless record keeping system.  Successfully completed Lumigan drug company employee E‐training courses to improve patient care and customer relations skills. In addition I attended numerous seminars on private time to learn more about different drug company products to aid in patient care.  Collaborated with co‐workers to find effective methods of organization within extended departments of clinic and gained strong team work values. Show less



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Store Manager

  • Jun 2000 - Jan 2002

  Effectively managed the operation of one of the new trend setting shoe stores in the United States. This was accomplished being part of a strong management team that developed strong relations with the community, customers, and with staff. Accomplishments:  After one month of employment as a sales associate, was promoted to an Assistant manager. Within 10 months of establishing credibility and thorough knowledge of the company policies and capability of managing a staff, I opened the first Journeys at the Kitsap Mall in Silverdale, WA.  Supervised a staff of 15 employees with a wide range of backgrounds and experience. I managed all human resource activities including hiring, training, scheduling, payroll, evaluations, and promotions.  Consistently practiced positive reinforcement with staff and associates and continuously strived to discover creative ways to reward employees for outstanding performance, as well as effectively communicating company expectation to staff.  Integrated, trained, and maintained a back stock solution to ensure an effective method to store operations Show less