Keith Greene
Help Desk Specialist (US ARMY CORPS ENGINEERS) at IronArch Technology- Claim this Profile
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Bio
Credentials
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VMware Certified Technical Associate - Data Center Virtualization 2023
VMwareFeb, 2023- Sep, 2024 -
VMware Certified Technical Associate - Data Center Virtualization 2023
VMwareFeb, 2023- Sep, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 1 Threats, Attacks, and Vulnerabilities
LinkedInMar, 2020- Sep, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 2 Technologies and Tools
LinkedInMar, 2020- Sep, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 4 Identity and Access Management
LinkedInMar, 2020- Sep, 2024 -
CompTIA Security+ (SY0-501) Cert Prep: 5 Risk Management
LinkedInMar, 2020- Sep, 2024 -
Cisco Certified Network Professional Enterprise (CCNP Enterprise)
CiscoApr, 2023- Sep, 2024 -
Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
CiscoApr, 2023- Sep, 2024 -
CompTIA Security+ ce
CompTIAJun, 2020- Sep, 2024 -
Cisco Certified Network Associate Industrial (CCNA I)
CiscoOct, 2019- Sep, 2024
Experience
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IronArch Technology
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United States
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Information Technology & Services
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1 - 100 Employee
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Help Desk Specialist (US ARMY CORPS ENGINEERS)
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Apr 2021 - Present
In this position, I demonstrate innovation while performing assignments to ensure the delivery of quality output. I also leverage my problem resolution abilities to design an effective methodology and present strategic solutions to detected issues. I make sure to remain efficient and proactive to guarantee that the deliverables are submitted on time and performance metrics are met. In this position, I demonstrate innovation while performing assignments to ensure the delivery of quality output. I also leverage my problem resolution abilities to design an effective methodology and present strategic solutions to detected issues. I make sure to remain efficient and proactive to guarantee that the deliverables are submitted on time and performance metrics are met.
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ABBTECH
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Help Desk Specialist (US ARMY CORPS ENGINEERS)
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Aug 2020 - Present
As a Contractor, I oversaw the installation, configuration, maintenance, and troubleshooting of Windows, particularly 2012, 2016, and 2019 versions of the server. I also performed routine operational tasks, including reviewing operating logs, executing system imaging, creating user accounts, and archiving data. As a Contractor, I oversaw the installation, configuration, maintenance, and troubleshooting of Windows, particularly 2012, 2016, and 2019 versions of the server. I also performed routine operational tasks, including reviewing operating logs, executing system imaging, creating user accounts, and archiving data.
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United Business Technologies
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United States
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Retail Office Equipment
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1 - 100 Employee
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IT Technician
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Jul 2016 - Aug 2020
While an IT Technician, I executed multiple Network Administrative tasks, including setting up servers, patching panel works, auditing logs, and scanning systems for viruses. I also diagnosed and repaired network and copier machines and monitored network service calls to ensure the timely assignment of open tickets as well as closures. While an IT Technician, I executed multiple Network Administrative tasks, including setting up servers, patching panel works, auditing logs, and scanning systems for viruses. I also diagnosed and repaired network and copier machines and monitored network service calls to ensure the timely assignment of open tickets as well as closures.
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Canon Solutions America
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IT Services and IT Consulting
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700 & Above Employee
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Digital Service Technician
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Jul 2007 - Jul 2016
During my tenure in this position, I offered hands-on leadership and support to all stages of system analysis efforts, including requirements definition, design, architecture, and testing. As a Digital Service Technician, I serviced copiers, installed drums, removed drums, lubricated gears, and replaced rollers with a complete call process During my tenure in this position, I offered hands-on leadership and support to all stages of system analysis efforts, including requirements definition, design, architecture, and testing. As a Digital Service Technician, I serviced copiers, installed drums, removed drums, lubricated gears, and replaced rollers with a complete call process
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Education
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2005 - 2007
ECPI University
Associate of Science - AS, Computer Electronics Engineering
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