Store Supervisor

• Oct 2022 - Present

Managing and overseeing shop operations, developing daily routine to ensure the efficient functioning of the shop. Controlling inventory to ensure sufficient stocks, managing the item and keep maximum profitability Enforcing exceptional customer service to help generate marketing programs to increase sales and retain and expand customer base Coaching skills to train, mentor and motivate staff on company standards, effective sales techniques, and product knowledge to attain performance-based results and team development Excellent communication and interpersonal skills to deal with people and companies, problem solve and relay staff duties and instructions Having analytic knowledge to generate financial records and properly manage cash and budgets Planned regular marketing strategies and running social media platforms to promote the store Show less

E-commerce assistant

• Oct 2022 - Jan 2023

Working in a fast-paced E-Commerce environment and participated into logistics management Working as part of a team to ensure orders are sent in a timely and professional manner Have the customer first approach, a keen eye for details, and highly organized Provide attentive customer service before and after purchase to maximize client satisfaction In charge of product management, packing, international delivery, and providing post-sales service deal with a large amount of orders and follow specific procedures to provide high-quality service Show less

Employee

• Mar 2019 - Dec 2020

Sales Associate

• Mar 2017 - Jul 2017

Fashion Editor Intern

• Aug 2016 - Sep 2016

· Writing fashion relevant articles · Company’s APP backstage upload · Communicate with users · Running company’s social media accounts · APP banner design · Working in a team and giving suggestions · Writing fashion relevant articles · Company’s APP backstage upload · Communicate with users · Running company’s social media accounts · APP banner design · Working in a team and giving suggestions