Experience

Endurance IT Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Infrastructure Field Engineer

  • Mar 2021 - Present



StratusLIVE

• United States
• Software Development
• 1 - 100 Employee

• Senior System Engineer

  • Jun 2019 - Feb 2021

  Responsible for maintaining the internal software development and QA environments, as well as, updating, patching, and assisting in troubleshooting the customer colocation. Maintain the primary environment running on Microsoft Hyper-V controlled by SCCM. Administrator of the Paloalto firewalls to include maintenance of point to point VPNs. Administrated onprem and cloud DNS, AD and DHCP. Responsible for troubleshooting code anomalies found in IIS, SQL, and CRM in support of company developers. O365 cloud administrator responsible for deploying and troubleshooting Azure AD, Teams, and licensing issues. In February, I became another victim of the pandemic business layoffs.



Lifetouch National School Studios

• United States
• Photography
• 700 & Above Employee

• Senior Systems Engineer

  • Mar 2014 - Jun 2019

  Was responsible for all plant technical operations including oversight of 240 windows servers, a VMWare environment, multiple SQL servers, 650 desktop PCs, and an electronic door badging system. Supervised a team of six IT engineers and administrators in helpdesk operations for 650 employees, a break-fix department, and IT equipment deployments and upgrades. Acted as project manager for multi-million dollar HP Indigo DFE printing press upgrade affecting eight processing plants across the USA and Canada. Migrated from an old ROLM phone system to a VoIP solution. Converted 160 Windows 2003 servers to Server 2008/2012 with a 99.8% uptime. Implemented a weekly technical training program that increased proficiency across the board in troubleshooting business applications. Implemented standard work instructions and a knowledge sharing portal which contributed to decreasing the Mean Time to Repair (MTTR) of both hardware and software systems.



Chartway Federal Credit Union

• Network Manager at Chartway Federal Credit Union

  • Jan 2012 - Dec 2013

  Responsible for security, availability, and backup of all network data. Responsible for data storage and retrieval at two separate data centers. Implemented short term and long term maintenance plans and policies/procedures. Initiated and maintained technical requirements, managed budgets, negotiated with vendors/service providers, secured required technology, built implementation plans, and oversaw the installation to deliver projects in a timely and cost effective manner. Created a supportive team environment that was defined by collaboration and knowledge sharing; high retention rate within the team while concentrating on individual growth within the IT organization.



Lockheed Martin

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Application Engineer

  • Jun 2011 - Feb 2012

  Responsible for completing new software application and hardware testing and engineering evaluations on a weekly basis. Supporting the entirety of U.S. Joint Staff Command through operating system image creation and modification. Responsible for troubleshooting and resolving various operating system-related issues. Interacts with users and management on a daily basis, providing tier III technical solutions and system administration for over 8000 personnel. Served as command-wide SME for zero client technology, responsible for administration of Teridici management server and HP Openview servers. Adept in VMWare administration, including ThinApp application virtualization and host server administration. Responsible for monitoring, administration and training pertaining to the performance of the virtual host environment.In February 2012, the Joint Forces Command disassociated and lowered their flag.



TekSystems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Application Engineer

  • Dec 2010 - Jun 2011

  Participated in a 6 month temp to hire program. Responsible for completing new software application and hardware testing and engineering evaluations on a weekly basis. Supporting the entirety of U.S. Joint Staff Command through operating system image creation and modification. Responsible for troubleshooting and resolving various operating system-related issues. Interacts with users and management on a daily basis, providing tier III technical solutions and system administration for over 8000 personnel. Served as command-wide SME for zero client technology, responsible for administration of Teridici management server and HP Openview servers. Adept in VMWare administration, including ThinApp application virtualization and host server administration. Responsible for monitoring, administration and training pertaining to the performance of the virtual host environment.



Brothers Computing

• United States
• Computer Networking

• Owner

  • Feb 2001 - Jan 2011

  Performed design, installation, maintenance, and user support for various small to mid-sized businesses throughout Hampton Roads. Provided initial technical survey recommending specific I.T. hardware and software followed by installation and maintenance services. Responsible for training and managing employee personnel in the performance of their duties. Consulted with various businesses to repair and maintain network server environments. Performed emergency troubleshooting and repair services for companies in a server down condition.



Kratos Defense and Security Solutions

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Systems Training Manager

  • Jan 2010 - Aug 2010

  Completed an eight month contract traveling to all Naval Education Training (NETC) Commands to train instructors on procedures to maintain a worldwide equipment database. Completed draft documentation for the operation and configuration of the training equipment inventory database to be distributed as a Naval Training Command instruction. Responsible for completing the connectivity and training requirements for maintaining the equipment database, to include command signoff, of each NETC training command. Performed outbriefs for the Commanding Officers where I reviewed all individual and team tasks completed, answered all questions and verified proper use of the database. Exceptional communicator, possessing the ability to work independently or within a group.



Lendman Group

• Director, I.T.

  • Jan 1995 - Mar 2001

  Was the predominant Career Fair company in the United States. During it's twilight, we had 5 offices (Virginia Beach, Toronto Canada, Boston, Cincinnati, San Jose). Doing well over 1Mil in business. Was the predominant Career Fair company in the United States. During it's twilight, we had 5 offices (Virginia Beach, Toronto Canada, Boston, Cincinnati, San Jose). Doing well over 1Mil in business.



Brassring/1-Jobs.com/Westech

• Manager, Information Technology

  • 1999 - 2001



Hampton University

• United States
• Higher Education
• 700 & Above Employee

• Manager, Information Technology Mall

  • Jan 1994 - Jan 1995

  A one year management position to build a 165 node high speed network at Hampton University. Oversaw the demolish and build out of the 5th floor Harvey Library which included purchasing equipment and overseeing contractors. Tested and installed a student and faculty computer network and distance learning command center. A one year management position to build a 165 node high speed network at Hampton University. Oversaw the demolish and build out of the 5th floor Harvey Library which included purchasing equipment and overseeing contractors. Tested and installed a student and faculty computer network and distance learning command center.



U.S. Navy

• United States
• Armed Forces
• 1 - 100 Employee

• Lt.

  • 1982 - 1992