Experience Creator

• Apr 2023 - Present

On the track: Pit and Track Marshal. Engage with customers, ensure guest experience is the best with answering racing questions as well track brief and track marshal safety watch during races. On the track: Pit and Track Marshal. Engage with customers, ensure guest experience is the best with answering racing questions as well track brief and track marshal safety watch during races.

Special Events Intern

• May 2022 - Jul 2022

Under the direction of the Signature Events leadership team, Special Events Interns are responsible for creating memorable experiences for all Callaway guests and visitors. Specific duties are discussed in interviews but may include the following: preparation & set-up of Signature Events, assisting in daily operation of events, supervising seasonal staff members, and projects in general program/office administration. A primary function of this, and every other job at Callaway Resort & Gardens, is to ensure that each member, guest, and visitor receives the highest caliber service. Assist in assessing, planning, implementing, and evaluating various signature events. Cross-train on daily operation duties in multiple Signature Events including Masters Water Ski, 4th of July, Hot Air Balloon Festival, Pumpkins at Callaway, and Fantasy in Lights. Assist with set-up and breakdown of signature events, and guest experiences. Implement and supervise safety/risk management protocols in a caring and fun environment for guests, volunteers and staff. Enforce event policies and procedures. Help oversee seasonal staff and daily operations of all event related items including, but not limited to, glow golf, photo stations, evening entertainment, trolley operations, cleaning staff, and character meet & greets. Assist with preparing site and equipment for each event day, and with proper clean up and storage at the end of each event night. Conduct and maintain documentation as assigned, including event assessments, plans, progress notes, evaluations, inventory and incident reports. Attend required event meetings, staff meetings and trainings. Create a nurturing, positive and professional environment while promoting events and procedures amongst staff, volunteers and community. Communicate clearly, honestly, and respectfully with all staff, guests, and volunteers. All other duties as specified during staff training and onboarding. Show less

Guest Services Dispatch

• Jun 2021 - May 2022

At Michigan International Speedway I am working with a team to help meet the needs of guests, racers and performers to the during events. At Michigan International Speedway I am working with a team to help meet the needs of guests, racers and performers to the during events.

Seasonal Sales Associate

• Nov 2020 - Dec 2020

Holiday seasonal help at Meridian Mall for Macy’s. Holiday seasonal help at Meridian Mall for Macy’s.

Lifeguard

• Jun 2020 - Aug 2020

Lifeguarding at a country club pool. Lifeguarding at a country club pool.

Day Camp Counselor

• Jun 2019 - Aug 2019

Lifeguard

• Jun 2017 - Aug 2017

Lifeguard at the country club pool. Lifeguard at the country club pool.