Experience

PLAY Creative LLC

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Operations

  • Sep 2022 - Present

• Project Manager

  • Mar 2020 - Sep 2022



Swanson Russell

• United States
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Jan 2018 - Feb 2020

  Manage timelines and budgets for small and large projects on multiple accounts Prepare client documents to communicate progress and strategy, including estimates, invoices, and status reports Communicate with clients and internal teams on a daily basis to ensure projects are properly resourced and on schedule Proofread and give final approval on all projects including print advertisements, websites, trade show materials, collateral, and others Assist with planning and strategizing to achieve client objectives such as writing creative briefs, creating presentation decks, and coordinating kick-off meetings Show less



MyRacePass

• United States
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Jul 2016 - Jan 2018

  Manage all client projects currently in progress, typically 100-150 projects at a timeProjects include client websites, print materials, software, and apparelSupervised three salespeople and one graphic designer throughout the process of creating and completing a projectSet monthly goals for projects completed and timelines for completion, and regularly meet and exceed those goalsBudget time and resources of our staff to finish projects efficientlyPrioritize our clients’ wants and needs to ensure they are completely satisfied with our team’s workCreate new processes and procedures for project management to save time and money for the company Show less

• Account Representative

  • Jun 2016 - Jul 2016

  Assist current and potential clients with their website and marketing needs, including e-commerce websites, print materials, online marketing, and search engines optimizationLead clients through projects and instructed clients on how to use our integrated content management system, used to update their websitesTrain motorsports tracks in using a cloud based race management program Provide customer support for motorsports tracks, series, drivers, and industry businesses by phone, email, and Zendesk, an online chat support systemSupport clients by providing effective solutions to their problems and concerns in a timely mannerCreate new price estimate procedures for website projects, making the process more efficient for our team and for the potential clientAssist in creating new policies and procedures for clients using online marketing services, including creating new contracts and pricing packages Show less



The San Miguel School of Providence

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Professional

  • Jan 2015 - Jun 2016

  Manage front office operations including answering multiple telephone lines, communicating with parents, donors, graduates, and others with a high level of customer service Effectively inventory school supplies including managing purchase orders and inputting invoices Oversee student transportation including corresponding with busing offices from five different school districts Produce important school documents including progress reports, report cards, student awards, and thank you letters to donors Founding member of the Technology Committee to create a comprehensive technology plan for the school Show less



Naval War College

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Administrative Assistant

  • May 2011 - Dec 2013

  Coordinated portions of large events, including graduation ceremonies that involved over six hundred American and foreign military officers, personally mustering over three hundred American officers and proofreading ceremony scripts Managed the check in process for American officers by collecting paperwork, stamping military orders, and preparing them to begin classes Designed and implemented a student ID system that protected the students’ personal information, including social security numbers, that is still used today Assisted with Registrar duties such as completing education verifications, producing transcripts, and creating diplomas Show less