Experience

Central Lakes Trust

• New Zealand
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Governance Compliance and Policy Coordinator

  • May 2023 - Present

• Business Services Coordinator

  • Jul 2022 - May 2023



Meyer Cruden Engineering Limited

• New Zealand
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Business Manager

  • Nov 2017 - Jun 2022

• Office Manager

  • Jun 2015 - Jun 2022

  Meyer Cruden Engineering Limited is a busy structural, civil ang geotechnical engineering business situated, this position is varied and inlcudes, without limitation:- Human Resources management (recruitment, on-boarding, payroll, performance management, training)- Health and Safety management, plan development/planning, implementation, communication and staff engagement- Accounts (XERO account management, receivable/payable, PAYE/GST/Provisional Tax)- Administration team leader and IT management (Office365, Teams, CX3, WorkflowMax, Clarinspect) - Client interaction and relationship management- Business functionality performance improvement- Fleet management Show less



Central Business Support

• United States
• E-Learning Providers

• Sole Trader - Business Support Services

  • 2014 - 2017

  Offering business support services in and around Cromwell Central Otago. We use the latest technology that allows us to support your business from flexible locations or we can provide onsite support as you require. Support services offered: - HR Support & business administration - payroll, debtors/creditors, PAYE/GST, file management - Professional writing, document formatting and presentation - Social media setup and management - Phone divert answering services - Email/diary management - Debt collection - Recruitment - Marketing - Research - Projects - Training Show less



Cromwell Health

• New Zealand
• Medical Practices

• Office Manager

  • 2011 - 2014

  Officer manager for a faced paced multi-disciplinary health practice that employed >10 people to provide a range of services that included Chiropractic, Physiotherapy, Massage, Acupuncture, Pilates, and Podiatry. - Payroll (implement, run and manage) - XERO Accounting (PAYE/GST) - Building client relationships both internal and external - Business performance improvement - Dispute resolution - Provide staff and clinician training - Gensolve client relationship software management - Recruitment and employment relations - Identify and act on marketing opportunities and manage event calendar and event coverage - Reporting and liaison with director, accountants and ACC. Show less



One World Consulting Limited

• Environmental Improvement Officer

  • 2007 - 2010

  Working under the guidence of Dr. Linda Wright delivering professional services to a number of Local Government Authorities. Duties included: - Creating and delivering customer service staff training packages - Design, writing and implementation of marketing and educational materials including public information and media packages - Maintaining and building client and customer relationships - Drafting and evaluating tender documents - Performance and contract management QLDC - waste management - Building and maintaining customer and contractor relationships - Data recording and analysis, including actions plans for improvement - Manage online data content including staff intranet and council web pages relating to waste QLDC - Design electronic knowledge management systems Show less



ANZ

• Australia
• Banking
• 700 & Above Employee

• Credit Analyst

  • 2006 - 2007

  Credit Analyst Mortgages High-level quality output through exercising quality credit decisions in line with group credit policy, Code of Banking Practice and service level agreements. - Excellence in customer service - Exceed quality assurance standards - Maximise revenue and minimise risk - Exercise outstanding communication and negotiation skills Credit Analyst Mortgages High-level quality output through exercising quality credit decisions in line with group credit policy, Code of Banking Practice and service level agreements. - Excellence in customer service - Exceed quality assurance standards - Maximise revenue and minimise risk - Exercise outstanding communication and negotiation skills



Esanda

• Financial Services
• 1 - 100 Employee

• Collections Team Leader/Mentor: New South Wales Consumer Team, Asset Management

  • 2004 - 2006

  A rewarding role requiring a high level of time management and organisational skills. Managed a team of 17 staff with approximately 3,500 active ‘complex’ customer accounts to handle within provisioned monthly loss budgets. - Established and developed staff training modules and workshops; - Built strong customer relationships; - Effectively managed contractors; and - Communicated and negotiated pleasantly and effectively. Please note that Esanda Finance was a part of ANZ; following this position I transferred to ANZ Mortgages. Show less



Australian Defence Force Credit Union

• Senior Member Service Officer / Credit Assessor and Regional Auditor

  • 2002 - 2004

  Employed with ADCU as a Member Service Officer in September 2002. In August 2003 I was promoted to Senior Member Service Officer/Credit Assessor and Regional Auditor. - Established internal auditing processes; - Designed and implemented Subject Expert Matter and knowledge management systems; - Trained new staff members to join the Northern Territory regional team; - Increase and maintained member and staff satisfaction; - Presented monthly ‘budgeting’ presentations for the Australian Defence Force; - Conducted internal auditing of all loans within the region; and - Re-designed staff training guides. Show less



Amata Anangu Community Store

• Assistant Manager and Staff Trainer

  • 2001 - 2002

  Trained indigenous store workers in the use of computerised tills and other store operations including but not limited to: - Stock control and stock take; - Financial reconciliation; and - Accounts payable and receivable. Trained indigenous store workers in the use of computerised tills and other store operations including but not limited to: - Stock control and stock take; - Financial reconciliation; and - Accounts payable and receivable.



Minymaku Arts

• Assistant Coordinator

  • 2000 - 2001

  Amata Community is situated 1 hour south of Ayres Rock. Minymaku Arts exhibited throughout Australia including Melbourne, Sydney, Darwin and Western Australia. Due to the locality of Amata, applying for funding to assist with Minymaku Art’s freight and artist travel expenses was an integral component of the Assistant Coordinators role. Other duties undertaken included: - Project Planning; - Submitting successful funding applications to various Australian government authorities; - Business development; - Design and implementation of an artwork information and stock database; - Preparing exhibitions; - Facilitating art workshops with international artists; and - Sales and marketing. Show less