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Kathryn Ferguson is a seasoned banking professional with 15 years of experience in commercial lending, management, and customer service. She has a Master of Business Administration (MBA) from the University of Massachusetts Lowell and a Bachelor of Arts in Communications from the University of New Hampshire. She has worked at Enterprise Bank (Enterprise Bancorp) for 15 years, holding various roles including Commercial Lender, Commercial Lending Officer, and Branch Service Specialist.

Experience

    • Vp, Commercial And Construction Lending
    • United States
    • Banking
    • 500 - 600 Employee
    • Commercial Lending Officer
      • Mar 2019 - Present

    • Commercial Lender
      • Nov 2017 - Present

    • Leadership Development Program
      • Sep 2016 - Nov 2017

      -Management trainee rotational program-Formal credit training-Commercial Lender working with numerous lenders on the Commercial Lending Team

    • Administrative Assistant to CEO
      • Dec 2011 - Sep 2016

       Provide administrative and business support to the CEO and support other members of the Executive team. Respond to a broad range of customer inquiries and problem resolution  Coordinate company programs, events, meetings, or conferences  Exceptional verbal and written communication skills Ability to adapt to changes in the work environment, manage competing demands and deal with frequent changes or unexpected events Manage the CEO’s calendar and schedule appointments as required Utilize discretion, judgment and screen incoming calls and correspondence

    • Branch Service Specialist
      • May 2009 - Dec 2011

       Respond to broad range of customer inquiries and problem resolution  Maintain strong knowledge base on all products and services Direct customer service Outside business development Prepare weekly branch schedule Collaborate with other branch representatives and departments to create best overall customer experience Reporting: Deficit Balance and Rate Exceptions Responsible for customer facing displays Identify opportunities for cross-selling and promotion of bank products and services Responsible for quarterly audits Backup to Lead CSR

    • Travel Coordinator
      • Jul 2006 - Nov 2008

       Provided administrative support and operations assistance to CEO and Vice President of SBR Developed and tracked performance reports Updated and organized company database Arranged frequent domestic travel for all SBR company employees Created, compiled, and distributed company memos  Proc...

Education

  • 2016 - 2019
    University of Massachusetts Lowell
  • 2003 - 2006
    University of New Hampshire
  • 2002 - 2003
    University of Tampa - John H. Sykes College of Business

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Banking”

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