Experience

Prestige Notaries Inc

• QC Manager

  • Apr 2021 - Present

  Remote position: promoted to this position - Solely responsible for all errors and escalations. Corresponding between title and Notaries to get errors taken care of in a 24 hour turnaround. Explaining docs corrections, solution finding and thinking outside the box to get these done in a timely manner. A fast paced environment, while thinking on my toes. I make sure that we have all docs sent to the notary as well as making sure the notary sending scans back to us in a timely manner. I overview all pending changes, all reschedules, fee adjustments, order corrections, and managing a team ran underneath me. As well as everything else stated in my previous coordinator position.

• Coordinator

  • Jul 2020 - Apr 2021

  Remote position: Coordinate between Title companies and notaries, supporting notaries with all the needs of a successful signing; including document knowledge. Building rapport with Title and the notaries. Filling orders, building relationships with both notaries and title closers, filling requests, work in fast paced work environment, creating orders, working with Zoho tickets, detail oriented. Close orders, send documents. Trouble shooting, problem solving and multitasking.



Wellness counseling

• United States
• Mental Health Care
• 1 - 100 Employee

• Behavioral Health Technician

  • Nov 2019 - Mar 2020

  Intake, client driver, pass out PHP medication, set up meals, stocked client kitchens, ran errands, helped detox, support clients needs, crisis intervention with clients, cleaned facility, in charge of swing shift staff members Intake, client driver, pass out PHP medication, set up meals, stocked client kitchens, ran errands, helped detox, support clients needs, crisis intervention with clients, cleaned facility, in charge of swing shift staff members



Riverside University Health System at the Substance Abuse and Prevention Clinic

• Substance Abuse counselor - Intern

  • May 2019 - Oct 2019

  12 core functions, running groups (Living in Balance), One on one settings, Support to clients and staff, intakes, assessments, treatment planning 12 core functions, running groups (Living in Balance), One on one settings, Support to clients and staff, intakes, assessments, treatment planning



Doc Pros Nation Wide Notaries

• Receptionist/Coordinator

  • Dec 2014 - Sep 2015

  ReceptionistAnswer phones, greeting customers, filing, assisting accounting. Promoted to Staff Support CoordinatorAAG reverse mortgage applications; assisting team with support tasks, posting docs, requesting info from Escrow, signing table calls, confirming appointments, placing/filling orders ReceptionistAnswer phones, greeting customers, filing, assisting accounting. Promoted to Staff Support CoordinatorAAG reverse mortgage applications; assisting team with support tasks, posting docs, requesting info from Escrow, signing table calls, confirming appointments, placing/filling orders



Papermart

• United States
• 1 - 100 Employee

• Front Desk Receptionist

  • Jan 2011 - May 2014

  Receptionist duties; answer phones, greeting vendors, face of company, make appointments. Accounting support; billing, counting cash, accounts receivable by assisting with incoming checks and cash for company. Receptionist duties; answer phones, greeting vendors, face of company, make appointments. Accounting support; billing, counting cash, accounts receivable by assisting with incoming checks and cash for company.