Katherine Calligan

Talent & Operations Consultant at Tenzing
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Contact Information
Location
Greater Philadelphia
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency
  • Spanish Limited working proficiency

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Talent & Operations Consultant
      • Sep 2022 - Present

      We are a team of EdTech recruiters, and technologists who are experienced in the education industry, workforce development, HR consulting, hiring and recruitment process strategy, talent acquisition, staffing, and staffing technologies. We are a team of EdTech recruiters, and technologists who are experienced in the education industry, workforce development, HR consulting, hiring and recruitment process strategy, talent acquisition, staffing, and staffing technologies.

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Talent & Operations Coordinator
      • Mar 2021 - Present

      Manage the AR billing process. Maintaining a record using google sheets of monthly statements with detailed records of contracts as well as ongoing internal collection notes Track and analyze AR aging report to determine appropriate action to follow up and ensure timely collection Create new customers accounts for accurate tracking of client project hours. and input all banking information into system Schedule and create eye catching social media graphics using client branding guidelines Record and edit short videos for social media as a job description companion to drive applicant engagement Plan and implement comprehensive strategy to improve SEO and generate new leads through social media marketing Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account and Product Manager
      • May 2020 - Present

      Lead in depth product demonstrations, provide support to onboard new clients and nurture our existing customer base. Supporting and sustaining expansion goals. Maintain database of client communications. Taking special care to document their goals for their use of the software to best understand how to continuously improve our services. Coordinate with management and development team to plan, develop, test, and deliver updates to the system. Maintain the Wordpress site for our support documentation. Creating video guides, as well as step by step instructions for maximizing the use of our CRM software, introducing clients to new features, and providing answers to our most frequently asked questions. Update website to reflect latest improvements to the software, moving partners Coordinator with leadership team to establish improved process for client retention Show less

    • Advertising Services
    • Head of QA and App Development
      • Apr 2020 - Present

      Conduct short & long-range planning for the organization. Implementing solutions and projects to ensure organizational goals are met. Manage development lifecycle for ongoing mobile applications. Including; onboarding to establish framework and product goal. Design and Testing of beta builds, Launch of product in App & Google Play Stores. Ongoing maintenance of live application. Conduct short & long-range planning for the organization. Implementing solutions and projects to ensure organizational goals are met. Manage development lifecycle for ongoing mobile applications. Including; onboarding to establish framework and product goal. Design and Testing of beta builds, Launch of product in App & Google Play Stores. Ongoing maintenance of live application.

    • Online Media
    • 1 - 100 Employee
    • Server
      • Sep 2019 - Mar 2020

      New Restaurant Opening Front of House Waitstaff New Restaurant Opening Front of House Waitstaff

    • Server
      • Sep 2017 - Aug 2019

      Promoted from BOH support staff to FOH waitstaff in my first month rather than the normal year Created five star experiences for each guest through charm and poise during the busiest hours Memorized allergens for all dishes and beverages becoming go to resource for all staff Operated cash transactions and credit card POS systems quickly and accurately at all times Consistently rang in highest sales while still supporting team and delivering top quality service Promoted from BOH support staff to FOH waitstaff in my first month rather than the normal year Created five star experiences for each guest through charm and poise during the busiest hours Memorized allergens for all dishes and beverages becoming go to resource for all staff Operated cash transactions and credit card POS systems quickly and accurately at all times Consistently rang in highest sales while still supporting team and delivering top quality service

    • Head of Projects
      • Oct 2015 - Oct 2017

      Orchestrated client's projects, representing them internally and addressing ongoing needs Coordinated meetings between clients, management, and teams of independent contractors, keeping projects on track Organized 1st Baby Sleep Day on social media to publicize Pediatric Sleep Council's launch Lead globalization of Johnson’s Bedtime app launching in 6 languages and 24 countries Orchestrated client's projects, representing them internally and addressing ongoing needs Coordinated meetings between clients, management, and teams of independent contractors, keeping projects on track Organized 1st Baby Sleep Day on social media to publicize Pediatric Sleep Council's launch Lead globalization of Johnson’s Bedtime app launching in 6 languages and 24 countries

    • United States
    • Retail
    • Sales Representative
      • Aug 2014 - Sep 2017

      Operated a 2 person sales booth for 3-5 day trade show events across the country Posted record sales at 2014 Arett Lawn and Garden Show at 50% above projections Demonstrated ability to work remotely, representing the brand across the country Operated a 2 person sales booth for 3-5 day trade show events across the country Posted record sales at 2014 Arett Lawn and Garden Show at 50% above projections Demonstrated ability to work remotely, representing the brand across the country

    • Germany
    • Restaurants
    • Shift Manager
      • Mar 2015 - Sep 2015

      Lead front of house operations for neighborhood favorite and tourist hotspot Trained employees to ensure complete menu knowledge and excellence in customer service Responsible for daily audits of restaurant safe, imputing sales data and scheduling wait staff Lead front of house operations for neighborhood favorite and tourist hotspot Trained employees to ensure complete menu knowledge and excellence in customer service Responsible for daily audits of restaurant safe, imputing sales data and scheduling wait staff

    • Canada
    • Fundraising
    • 200 - 300 Employee
    • Crew Supervisor & Weekend Manager
      • Sep 2011 - Aug 2012

      Lead teams on fundraising and awareness campaigns on behalf of major American charities. Conducted meetings to motivate and educate staff on events surrounding company goals Responsible for meeting total team and individual fundraising quotas daily Selected from all employees nationwide to launch new flagship campaign in Philadelphia Lead teams on fundraising and awareness campaigns on behalf of major American charities. Conducted meetings to motivate and educate staff on events surrounding company goals Responsible for meeting total team and individual fundraising quotas daily Selected from all employees nationwide to launch new flagship campaign in Philadelphia

    • Life Guard and Diving Coach
      • May 2010 - Aug 2011

      Designed fun demanding and educational practices across all age groups and ability levels Overhaul of practice structure encouraged new membership, increasing previously low turnout Kept details records to submit to swim league for championship eligibility and year end awards Conducted daily practices, private lessons, weekly meets, as well as open enrollment events Designed fun demanding and educational practices across all age groups and ability levels Overhaul of practice structure encouraged new membership, increasing previously low turnout Kept details records to submit to swim league for championship eligibility and year end awards Conducted daily practices, private lessons, weekly meets, as well as open enrollment events

    • Street Canvasser
      • Oct 2010 - May 2011

      Engage pedestrians in informative and respectful conversations about the American Red Cross Sign up 1-4 new donors on site daily for $30 monthly or $360 annual donations Engage pedestrians in informative and respectful conversations about the American Red Cross Sign up 1-4 new donors on site daily for $30 monthly or $360 annual donations

Education

  • Temple University
    Bachelor of Arts (B.A.), Anthropology
    2012 - 2014
  • Emerson College
    Writing and Communications
    2009 - 2011
  • Conestoga High
    2005 - 2009

Community

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