Experience

Ether Solutions

• United Kingdom
• IT Services and IT Consulting

• Tele-Marketing Executive

  • Jun 2016 - Present

  Dealing with Customers via email or by telephone.Collecting data and generating new Leads/Appointments. Dealing with Customers via email or by telephone.Collecting data and generating new Leads/Appointments.



Professional Bookshops Ltd

• Retail

• Customer Services Manager

  • Mar 2011 - Apr 2016

  Dealing with Customers via email or by telephone. Placing orders with suppliers. Processing orders and refunds, chasing payment and invoicing. Packing orders and dispatching the goods. Collecting data and generating new sales. Dealing with account customer’s orders and queries. Managing subscriptions Dealing with Customers via email or by telephone. Placing orders with suppliers. Processing orders and refunds, chasing payment and invoicing. Packing orders and dispatching the goods. Collecting data and generating new sales. Dealing with account customer’s orders and queries. Managing subscriptions



SpecialistBooks

• United Kingdom
• Book and Periodical Publishing

• Telesales Agent

  • Jan 2009 - Mar 2011

  Dealing with Customers via email or by telephone, Packing orders and dispatching the goods. Collecting data and generating new sales. Dealing with account customer’s orders and queries. Managing subscriptions. Managing the team/ time sheets and checking the work. Dealing with Customers via email or by telephone, Packing orders and dispatching the goods. Collecting data and generating new sales. Dealing with account customer’s orders and queries. Managing subscriptions. Managing the team/ time sheets and checking the work.