Experience

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  Vertex Pharmaceuticals

  • Boston, Massachusetts, United States

  • Technology Principal Analyst

    • Oct 2023 - Present
    • Boston, Massachusetts, United States
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  Perficient

  • United States
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Senior Project and Delivery Manager

    • Jul 2022 - Mar 2024

    • Manage team of project managers and business analysts• Develop Acquia delivery best practices and processes• Manage several large scale projects, including: budget, scope, timeline• Manage resource planning across all projects• Manage project budget and revenue across all projects

  • Senior Project Manager

    • Jan 2021 - Jul 2022

    • Managed large healthcare client replatform to Adobe AEM• Facilitated system integration and design• Responsible for project revenue + client happiness

  • Manager, Solutions Delivery

    • Jan 2020 - Jan 2021

    • Assisted in the acquisition integration of MedTouch into Perficient• Onboarded project management team to new processes and systems• Transitioned team of project managers and their projects• Continued to project manage several projects

• 

  MedTouch

  • United States
  • Advertising Services
  • 1 - 100 Employee

  • Manager, Delivery at MedTouch

    • Jan 2018 - Jan 2020

    • Managed a portfolio of clients, including client relationship internal escalation • Resource planned for active and pipeline projects within the portfolio• Managed and mentored a team of (9) project managers• Developed standardized PMO processes• Project managed individual projects as-needed• Developed standardized PMO processes• Project managed individual projects as-needed

  • Senior Business Analyst

    • Mar 2014 - Jan 2018

    • Gather and document requirements from clients for the technical delivery team• Complete data mappings for various data imports• Triage client issues and questions, providing solutions when possible and providing additional information for the technical team when not• Provide estimates for technical work, in collaboration with delivery team• Test/QA custom modules and functionality, providing detailed results for the developers• Coordinate deploys with the Delivery team and developers, facilitating scheduling, QA, and more• Configure Sitecore content management system with anything and everything from templates, workflow, users/security, taxonomy, etc.• Demo sites to our clients, answering questions about features and functionality• Provide efficient and thorough trainings for clients and internal resources• Understand client/user pain points and identify best practices/areas for improvement in our product

  • Project Manager

    • Aug 2012 - Mar 2014

    • Responsible for project profit and loss • Manage engineering teams to meet client requirements and project deliverables • Responsible for client communication and relationship management• Configure and test webpages and modules

• 

  Phonon Corporation

  • Semiconductor Manufacturing
  • 1 - 100 Employee

  • Program Manager

    • Apr 2010 - Sep 2012

    • Accountable for profit and loss for development and production programs totaling 50% of sales • Delivered development program one year ahead of schedule with greater than 40% profit• Manage engineering, manufacturing, and administrative teams consisting of 30 members• Supervise contract milestones and deliverables• Develop and maintain customer relationships from a programmatic and technical aspect • Participate in the development and implementation of new company processes • Train and mentor new employees

  • Sales and Marketing Coordinator

    • May 2009 - Apr 2010

    • Managed return and rework program schedule• Reduced number of returns by 87%• Worked extensively in technical and manufacturing cross-functional teams• Performed quoting activities for all RFQs• Assisted in developing and improving company processes• Managed customer relations

• 

  The Princeton Review

  • Marketing Intern

    • Sep 2007 - May 2009

    • Worked with the Marketing Director to coordinate and advertise campus marketing events• Marketed for five area universities• Conducted market research to identify opportunities with clubs and on campus events• Proctored several standardized tests including PSAT, SAT, LSAT

• 

  Philip Morris

  • Sales Intern

    • Jun 2008 - Aug 2008

    • Executed PMUSA in-store sales mission including promotions, presence and pricing• Independently performed and analyzed market research data specific to a chain retailer with declining share and volume• Developed a presentation to effectively communicate results to section sales team• Developed ...

• 

  General Growth Properties

  • Marketing Intern

    • May 2007 - Nov 2007

    • Communicated with retailers about promotional events• Developed promotional advertisements for retailers and company events• Performed and analyzed sales research to increase property revenue• Developed and planned promotional events for retailers