Brand Lead

• Jul 2022 - Present

Marketing/Promotion Team

• May 2020 - Present

- promoted and entrusted with representing the restaurant publicly in- and beyond- the arena through 'Brand Ambassador' position- collaborated with Canucks Sports and Entertainment Marketing team to conduct promotional initiatives to engage and increase clientele online and physical engagement

Concierge

• Sep 2019 - May 2020

- directed dining room flow for up to 600 guests per shift to maximize table usage and minimize customer wait times during busy NHL and NLL games, as well as concert and company events in 'Concierge' position

Registration Clerk

• May 2021 - Sep 2021

- successfully inputted patient information accurately and efficiently while processing and maintaining consistently changing COVID-19 training and various important medical policies every shift- generated positive experiences for patients while performing crucial administrative duties, successfully multi-tasking important data input to ensure quick patient turnover and seamless crossover throughout entire vaccine process- utilized conflict management techniques in order to defuse potentially volatile conversations with patients; gaining consistent praise in effectivity of patient support

Server

• Apr 2021 - Aug 2021

- effectively multitasked greeting a full table section of guests in a timely manner, memorizing and romancing menu items and new features, table maintenance, and customer engagement; all while upholding proper and thorough COVID-19 and allergy protocols- demonstrated professionalism, positive attitude and composure to generate repeat business and be entrusted with serving larger parties and high-profile clientele whilst in one of the busiest Cactus Club Cafe locations - effectively multitasked greeting a full table section of guests in a timely manner, memorizing and romancing menu items and new features, table maintenance, and customer engagement; all while upholding proper and thorough COVID-19 and allergy protocols- demonstrated professionalism, positive attitude and composure to generate repeat business and be entrusted with serving larger parties and high-profile clientele whilst in one of the busiest Cactus Club Cafe locations

Seasonal Sales Associate

• Sep 2019 - Jan 2020

Sales Assistant

• May 2018 - Jun 2019

- led in one of highest personal client lists and proposed sales quotas consistently to later be referred to future retail employment by management (Club Monaco)- managed clientele outreach/appointments, demonstrated superior product knowledge and communication/sales skills, operated cash register efficiently and quickly; all while maintaining enthusiastic and positive attitude - led in one of highest personal client lists and proposed sales quotas consistently to later be referred to future retail employment by management (Club Monaco)- managed clientele outreach/appointments, demonstrated superior product knowledge and communication/sales skills, operated cash register efficiently and quickly; all while maintaining enthusiastic and positive attitude