Experience

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  Griffith Energy Services, Inc.

  • Inside Sales/ Retention

    • Oct 2005 - Present

    I HANDLE INCOMING CALLS FOR POTENTIAL NEW CUSTOMERS WHO ARE LOOKING FOR A RESIDENTIAL HEATING OIL SUPPLIER AND/OR IN NEED OF HVAC SERVICE AND EQUIPMENT REPLACEMENT LEADS. I LOVE TO SHARE ALL THE EXTRA'S WE HAVE TO OFFER LIKE SMARTPAY PLANS, FULL LINE OF SERVICE CONTRACTS FOR ALL TYPES OF EQ...

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  Carroll Independent Fuel Co

  • Retention Specialist

    • Sep 2002 - Oct 2005

    I WAS POINT OF CONTACT FOR ALL CUSTOMERS WHO CALLED WANTING TO SHARE LIKES AND DISLIKES ON ISSUE THEY MAY HAVE HAD. LIKE PRICE OF PRODUCTS, WHAT OTHERS WE'RE OFFERING,ISSUES WITH SERVICE OR OIL DELIVERY'S,CUSTOMERS SERVICE ETC...

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  Petro Heating Oil

  • Inside Sales/Retention

    • Sep 1996 - Sep 2002

    TOOK INCOMING CALLS FOR THE ENTIRE COMPANY FOR POTENTIAL NEW CUSTOMERS. I SIGNED THEM UP. INPUTTED THIER NEW ACCOUNTS IN THE SYSTEM. I WORKED IN THIER BALTIMORE DIVISION. OUR TEAM SIGNED UP TO 50% OF THE MONTHLY BUDGET OF NEW CUSTOMERS. I MADE OUTBOUND CALLS TO WE WANT YOU BACK CUSTOMERS. I TOOK...

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  Dundalk Foodshop

  • Deli /Bakery Manager

    • Jan 1992 - Aug 1997

    I ASSISTED CUSTOMERS WITH THIER ORDERS, I ORDERED ALL DELI AND BAKERY SUPPLYS. I HAD SCHEDULED HOURS TO WORK FOR 8 EMPLOYEES. I BAKED AND FRIED EVERYTHING FOR A HOT FOOD CASE DISPLAY WITH ANYTHING FROM WESTERN FRIES TO BAKED ENTREES. I ALSO BAKED OUR ROAST BEEF TO SLICE AND SELL IN OUR DELI....