Karla Anderson
Director of Client Relations at Global Telesourcing- Claim this Profile
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Bio
Greg Peters
I worked with Karla for 6 years while she was the Director of Sales - Vendor Management at Comcast (Xfinity) and I was a Sr. Account Operations Manager at ResultsCX. Our relationship started with a small piece of domestic business that evolved into a multi-million dollar venture involving several campaigns across domestic, nearshore, and offshore locations. When challenges arose, Karla was always calm and focused on the root cause and finding solutions. If Karla was made aware of potential future impacts on our business, she provided ideal notice and remained transparent throughout all phases of the business change. Karla defines the role of a partnership and is always proactive and strategic in her approach to the business. Her experience in both Human Resources and Operations fosters a team atmosphere where neither I nor my team hesitated to reach out and ask for guidance, share ideas, business challenges, and long-term growth strategies. Her guidance and forethought were integral to our growth and success. Karla not only had her company’s goals in mind at all times but her partners as well. She recognized that our success would ultimately translate to the success of her business. Karla’s demeanor, work ethic, and professionalism naturally sparked motivation and creativity in everyone she worked with. Working with Karla was an honor and a privilege and I hope to work with Karla again in the future. She was liked by her co-workers and partners alike. Where ever Karla is, she is sure to make a positive impact on not only the company but her co-workers and everyone she interacts with.
Jennifer Shea
I had the pleasure of working with Karla for several years. She has a genuine passion for people, and is a natural leader that inspires others to rally behind. She is flexible, relatable, strategic, insightful, and always puts people at ease, even when having to lead difficult conversations. She has a gift for making people feel seen, heard, understood, and appreciated. I would jump at the chance to work with Karla again, any company would be lucky to have her!
Greg Peters
I worked with Karla for 6 years while she was the Director of Sales - Vendor Management at Comcast (Xfinity) and I was a Sr. Account Operations Manager at ResultsCX. Our relationship started with a small piece of domestic business that evolved into a multi-million dollar venture involving several campaigns across domestic, nearshore, and offshore locations. When challenges arose, Karla was always calm and focused on the root cause and finding solutions. If Karla was made aware of potential future impacts on our business, she provided ideal notice and remained transparent throughout all phases of the business change. Karla defines the role of a partnership and is always proactive and strategic in her approach to the business. Her experience in both Human Resources and Operations fosters a team atmosphere where neither I nor my team hesitated to reach out and ask for guidance, share ideas, business challenges, and long-term growth strategies. Her guidance and forethought were integral to our growth and success. Karla not only had her company’s goals in mind at all times but her partners as well. She recognized that our success would ultimately translate to the success of her business. Karla’s demeanor, work ethic, and professionalism naturally sparked motivation and creativity in everyone she worked with. Working with Karla was an honor and a privilege and I hope to work with Karla again in the future. She was liked by her co-workers and partners alike. Where ever Karla is, she is sure to make a positive impact on not only the company but her co-workers and everyone she interacts with.
Jennifer Shea
I had the pleasure of working with Karla for several years. She has a genuine passion for people, and is a natural leader that inspires others to rally behind. She is flexible, relatable, strategic, insightful, and always puts people at ease, even when having to lead difficult conversations. She has a gift for making people feel seen, heard, understood, and appreciated. I would jump at the chance to work with Karla again, any company would be lucky to have her!
Greg Peters
I worked with Karla for 6 years while she was the Director of Sales - Vendor Management at Comcast (Xfinity) and I was a Sr. Account Operations Manager at ResultsCX. Our relationship started with a small piece of domestic business that evolved into a multi-million dollar venture involving several campaigns across domestic, nearshore, and offshore locations. When challenges arose, Karla was always calm and focused on the root cause and finding solutions. If Karla was made aware of potential future impacts on our business, she provided ideal notice and remained transparent throughout all phases of the business change. Karla defines the role of a partnership and is always proactive and strategic in her approach to the business. Her experience in both Human Resources and Operations fosters a team atmosphere where neither I nor my team hesitated to reach out and ask for guidance, share ideas, business challenges, and long-term growth strategies. Her guidance and forethought were integral to our growth and success. Karla not only had her company’s goals in mind at all times but her partners as well. She recognized that our success would ultimately translate to the success of her business. Karla’s demeanor, work ethic, and professionalism naturally sparked motivation and creativity in everyone she worked with. Working with Karla was an honor and a privilege and I hope to work with Karla again in the future. She was liked by her co-workers and partners alike. Where ever Karla is, she is sure to make a positive impact on not only the company but her co-workers and everyone she interacts with.
Jennifer Shea
I had the pleasure of working with Karla for several years. She has a genuine passion for people, and is a natural leader that inspires others to rally behind. She is flexible, relatable, strategic, insightful, and always puts people at ease, even when having to lead difficult conversations. She has a gift for making people feel seen, heard, understood, and appreciated. I would jump at the chance to work with Karla again, any company would be lucky to have her!
Greg Peters
I worked with Karla for 6 years while she was the Director of Sales - Vendor Management at Comcast (Xfinity) and I was a Sr. Account Operations Manager at ResultsCX. Our relationship started with a small piece of domestic business that evolved into a multi-million dollar venture involving several campaigns across domestic, nearshore, and offshore locations. When challenges arose, Karla was always calm and focused on the root cause and finding solutions. If Karla was made aware of potential future impacts on our business, she provided ideal notice and remained transparent throughout all phases of the business change. Karla defines the role of a partnership and is always proactive and strategic in her approach to the business. Her experience in both Human Resources and Operations fosters a team atmosphere where neither I nor my team hesitated to reach out and ask for guidance, share ideas, business challenges, and long-term growth strategies. Her guidance and forethought were integral to our growth and success. Karla not only had her company’s goals in mind at all times but her partners as well. She recognized that our success would ultimately translate to the success of her business. Karla’s demeanor, work ethic, and professionalism naturally sparked motivation and creativity in everyone she worked with. Working with Karla was an honor and a privilege and I hope to work with Karla again in the future. She was liked by her co-workers and partners alike. Where ever Karla is, she is sure to make a positive impact on not only the company but her co-workers and everyone she interacts with.
Jennifer Shea
I had the pleasure of working with Karla for several years. She has a genuine passion for people, and is a natural leader that inspires others to rally behind. She is flexible, relatable, strategic, insightful, and always puts people at ease, even when having to lead difficult conversations. She has a gift for making people feel seen, heard, understood, and appreciated. I would jump at the chance to work with Karla again, any company would be lucky to have her!
Experience
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Global Telesourcing
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Director of Client Relations
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Sep 2023 - Present
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Comcast
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United States
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Telecommunications
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700 & Above Employee
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Director of Sales - Vendor Management
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Sep 2016 - Dec 2022
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Director of Sales
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Dec 2013 - Sep 2016
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Director of Human Resource
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Jan 2011 - Dec 2013
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Sr. Manager of Human Resources
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Mar 2009 - Jan 2011
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Manager of Human Resources
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Sep 2003 - Nov 2009
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USPersonnel
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Human Resources
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1 - 100 Employee
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Client Relations Specialist
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Jan 2000 - Feb 2003
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EY
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Entertainment Providers
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1 - 100 Employee
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Employee Account Specialist
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Oct 1998 - Jun 1999
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Sprint
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Non-profit Organizations
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Collections Agent
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Sep 1996 - Oct 1998
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Bell Atlantic Nynex Mobile
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United States
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Software Development
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1 - 100 Employee
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Corporate Account Specialist
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Dec 1994 - Sep 1996
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Education
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2021 - 2025
University of Phoenix
Doctor's Degree, Business Administration, Management and Operations -
2006 - 2008
University of Phoenix
Master of Management, Human Resources Management and Services -
2001 - 2003
Georgia State University - J. Mack Robinson College of Business
Bachelor's degree, Business Administration and Management, Human Resources Management -
1992 - 1994
Rutgers University - Newark
Accounting -
1990 - 1992
Fairleigh Dickinson University
Associate of Business Administration (ABA), Business Administration, Management and Operations
Community
