Director Of Operations

• Nov 2021 - Present

• Build, implement, and manage systems for sellers, buyers, lead generation, database management, information management, and back-office support• Supervise, train, and manage performance for a sales team and inside team• Oversee sales activity and office operations• Lead development of any new operation strategies, including documenting processes• Support lead agent with developing, enhancing, a process for effective efficient and streamlined hiring processes and procedures• Keep the files and training up to date - direct onboarding, and systems training for new sales agents• Marketing Materials• Help lead agent with creating and designing various marketing materials• Creating monthly social media schedule • Create and manage email marketing campaign• Assist lead agent with emails and day to day items, delegating to appropriate inside team members where necessary, and following up to ensure completion of tasks• Delegate marketing and other admin tasks and ensuring completion• Organize office and office supplies so items are easily accessible• Jump in and assist with client relations when needed for listings or leads

Real Estate Agent

• Jan 2021 - Nov 2021

Marketing and Communications Director

• Jul 2020 - Nov 2021

-Create content for all social media platforms (Facebook, Instagram, LinkedIn) -Update website content pages, testimonials and real estate blog-Author monthly e-newsletters to current and past clients through Mailchimp-Assist in onboarding process including setting up new agents in CRM, business cards etc.-Administer Navigate Connect agent portal and Sierra interactive CRM-Generate promotional ads on FB and Instagram-Assisted in media outreach-Administer corporate Vistaprint ProShop and create branded promotional material-Lead all bi-monthly recruitment processes-Help organize and adminster company events

Social Media Coordinator

• May 2019 - Dec 2019

-Coordinator for the Office of Undergraduate Admissions -Crafted social media content calendars through Falcon.io marketing platform-Promoted ECU Admissions events on Facebook, Instagram, Twitter etc.-Updated ECU Undergraduate Admissions website and student blog -Coordinator for the Office of Undergraduate Admissions -Crafted social media content calendars through Falcon.io marketing platform-Promoted ECU Admissions events on Facebook, Instagram, Twitter etc.-Updated ECU Undergraduate Admissions website and student blog

Communications Intern

• Aug 2018 - Dec 2018

- Updated website calendar with Uptown District events- Designed bi-weekly email marketing campaigns for the Uptown District and First Friday Artwalk E-newsletters through Constant Contact - Authored press releases for Small Business Saturday, CryoFitNC and Stumpy's Hatchet House-Generated content across all Uptown Greenville social media platforms (Facebook, Instagram, Twitter etc.) -Experience with event planning and management of all Uptown events with up to 5,000+ attendees - Updated website calendar with Uptown District events- Designed bi-weekly email marketing campaigns for the Uptown District and First Friday Artwalk E-newsletters through Constant Contact - Authored press releases for Small Business Saturday, CryoFitNC and Stumpy's Hatchet House-Generated content across all Uptown Greenville social media platforms (Facebook, Instagram, Twitter etc.) -Experience with event planning and management of all Uptown events with up to 5,000+ attendees

Customer Associate

• May 2018 - Aug 2018

-Maintained storefront by preparing all orders and transactions-Fulfilled all customer needs to ensure customer satisfaction-Developed invaluable interpersonal communication skills -Maintained storefront by preparing all orders and transactions-Fulfilled all customer needs to ensure customer satisfaction-Developed invaluable interpersonal communication skills

Front Desk Associate

• Jun 2017 - Aug 2017

-Provided prompt, friendly, attentive service while ensuring that each guest had a delightful experience-Maintained and organized front door and reservation list-Established and maintained restaurant and guest relationships-Executed a working knowledge of the restaurant’s menus, including Chef features, extensive wine offerings and other specialty drinks -Provided prompt, friendly, attentive service while ensuring that each guest had a delightful experience-Maintained and organized front door and reservation list-Established and maintained restaurant and guest relationships-Executed a working knowledge of the restaurant’s menus, including Chef features, extensive wine offerings and other specialty drinks