Karen Sheelar
Chief Behavioral Health Officer at Waterfall Community Health Center, FQHC- Claim this Profile
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Bio
Credentials
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Conflict Resolution Certificate
Southern Oregon UniversityDec, 2014- Sep, 2024 -
National Certified Counselor (NCC)
The National Board for Certified CounselorsApr, 2018- Sep, 2024 -
Certified Alcohol and Drug Counselor I
MHACBOJun, 2021- Sep, 2024 -
Licensed Professional Counselor
Oregon Board of Licensed Professional Counselors & TherapistsMar, 2021- Sep, 2024
Experience
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Waterfall Community Health Center, FQHC
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Chief Behavioral Health Officer
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Feb 2023 - Present
Under the supervision of the Chief Executive Officer, the Chief Behavioral Health Officer oversees and provides direct supervision the outpatient Behavioral Health, Psychiatry and Autism Program. The CBHO works collaboratively with the Senior Leadership Team to develop organizational goals and objectives and the successful achievement of the organization's health services, business plans, and strategic plan. The CBHO leads the Integrated Behavioral Health model in a team based, patient-centered primary care clinic while also being a provider that responds to patient requests in accordance with WCHC's values in providing patient-centered care and education focused on individual and family engagement and behavioral change, treatment compliance arid health risk factor reduction. The CBHO ensures the efficient and effective flow of patients during scheduled clinics through joint planning and problem solving with clinic staff. Provide direct patient care services and backups the BH/MH department when necessary. Apply, manage, and report on regional, state, and federal grants. The CBHO is responsible for both the internal (employees) and external (patients) experience at the clinic and is in specific support of our goal of becoming both the employer and provider of choice in our community. Show less
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Behavioral Health Program Manager
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Oct 2022 - Jan 2023
Under the direction of the CIO, the Behavioral Health Program Manager is responsible for providing administrative and clinical oversight including clinical and administrative supervision to mental health providers and support team.Assist direct reports with utilizing best practice models to meet each client’s individual needs.Regularly monitor and ensure that pre-license mental health providers met necessary clinical requirements and clinical supervision to ensure compliance with Oregon Health Authority standards of care. Appraise performance.Oversees training for direct reports and identifies training needs.Oversees service delivery of trauma informed care, and monitors quality control issues to maintain the highest standard of service.Manage program activities in adherence to organizational and contractual requirements and assure timely completion of all documentation related to the program.Build trust and rapport with internal and external customers as well as community partners.Implement client treatment plans, complete documentation of all services and plans provided to clients as needed.Supports program goals to reduce cultural, socioeconomic, and other barriers to care.Collect statistics and prepare reports as directed and needed for the Organization.In collaboration with HR, actively participate in all aspects of staffing for the Department.Coordinate and collaborate with other service providers within and outside of the organization to ensure the best care possible for the patient panel.Provide crisis intervention and therapy services to individuals as needed.Monitor and report on staff productivity.Develop, review and revise, as necessary, all administrative policies and procedures in keeping with program requirements.Along with the CFO, create an annual program budget and monitor spending during each fiscal year. Show less
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Tillamook Bay Community College
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United States
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Higher Education
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1 - 100 Employee
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Adjunct Faculty and Counselor
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Jan 2022 - Dec 2022
This position includes reviewing and improving syllabi, understanding students’ needs, developing engaging lesson plans, and ensuring the relevant learning resources are available. Instructors evaluate student performance and provide meaningful feedback. Karen also has served staff and students as needed for short-term mental health counseling during the pandemic. This position includes reviewing and improving syllabi, understanding students’ needs, developing engaging lesson plans, and ensuring the relevant learning resources are available. Instructors evaluate student performance and provide meaningful feedback. Karen also has served staff and students as needed for short-term mental health counseling during the pandemic.
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Behavioral Health Clinician Assistant Manager
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Dec 2021 - Sep 2022
Utilizing an integrated model of care and as a member of the senior leadership team, develops, implements and evaluates an integrated and evidence-based behavioral health treatment program; identifies needs and recommends new and revised program services; develops and recommends policies, procedures, goals and priorities; coordinates services with other clinic and health department programs. Community Health Workers, Mobile Clinic, and School-base Health Centers program development and infrastructure; grant writing; workflow development in coordination with clinical operations manager; develop quality and data metrics; provide staff training and supervision; and work with both clinical staff and public health for oversite and training between clinical and public health. Provide individual debriefs, mentorship, trainings/workshops, leadership on development and guidance. Identify and provide training resources in supervision, management, and program development. Work with the manager to develop content areas for community education, wellness, and schools. Create/develop social and other media content for posts and recordings (radio PSA’s, newspaper, Facebook, website, etc.). Provide coordination, oversight, and supervision where appropriate and legal, of counseling interns from various schools. Participate in partnership development and recruitment events. Work with clinic manager on internal processes for hosting interns (i.e., scheduling, interagency agreements, confidentiality statements, business associate agreements, credentialing, etc.). Serve as liaison with students and colleges, graduate schools, etc. Work with manager to identify leadership, team building, and interpersonal communication priorities for all staff, assign research, program and training development, and creation of content for orientation of new staff and workshops for all staff. Serve on Diversity Equity and Inclusion committee. Assist manager with recruitment and hiring of new staff. Show less
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Behavioral Health Clinician
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Sep 2018 - Dec 2021
Karen conducts behavioral health assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts; assessing family, cultural, social, and work relationships; conducting a mental status examination, complete a DSM-5 diagnosis, write and supervise the implementation of a treatment plan, and provide individual, family, and/or group therapy within the scope of evidenced-based practice. In this position care is provided to individuals and their families in a patient centered primary care home in collaboration with licensed primary care clinicians, psychiatrists, nutritionists, public health staff, and other care team members working together to address one or more of the following: mental illness, substance use disorders, health behaviors that contribute to chronic illness, life stressors and crises, developmental risk/conditions, stress-relate physical symptoms, preventative care, and ineffective patterns of health care utilization. She serves as representative for public health initiatives and other marketing materials. Additionally, she establishes and maintains community partnerships with domestic/partner violence agencies, justice programs, substance use treatment centers, community mental health, county crisis team and coordinates responding to crisis calls and completing safety plans/contracts Show less
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La Clinica
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United States
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Health, Wellness & Fitness
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100 - 200 Employee
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Mental Health Intern- Acting Integrated Behavioral Health Clinician
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Jul 2017 - Jun 2018
As a intern Karen provided services required of a Integrated Behavioral Health Clinician for patient centered primary care teams and their patient panels. At this clinic an integrated approach is used to meet the full spectrum of patient’s physical and behavioral health care needs. This position also allows Karen the opportunity to also partake in clinical collaboration and supervision with La Clinica Behavioral Health Clinicians, Wellness Coaches, Medical Assistants, and other clinical staff members. The majority of this position includes integrated care coordination with Primary Care Physicians, individual and group counseling, and community health work within the healthcare system. During her time there Karen learned fluency in healthcare documenting system EPIC, further advanced her familiarity with Microsoft platforms, and continued developing her clinical practice. Show less
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Architectural Design Works, Inc
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United States
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Architecture and Planning
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Operations Manager
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Jul 2011 - Jun 2017
Karen is an experienced team leader with ability to initiate/manage diverse teams and multi-disciplinary projects across vendors and contractors. She also thinks critically, make decisions and utilize problem solving skills in a fast paced environment. Karen has proficiency in multiple softwares including: Microsoft Word, Excel, PowerPoint, QuickBooks, BillQuick, and BlueBeam and fluency in several systems (Mac and Microsoft desktops, tablets, and smartphones) and social media platforms (LinkedIn, Facebook, Pinterest, Tumblr, Skype, Instagram, Twitter, Google Plus), and several campaign/marketing techniques. She has consistently shown her ability to accomplish goals within time constraints; adapting to meet deadlines. Among her many responsibilities she is the go-to person for payroll, billing, marketing, recruiting, scheduling, human resources, public relations, and conflict management. Show less
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ASHLAND SCHOOL DISTRICT 5
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United States
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Education Administration Programs
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1 - 100 Employee
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Education Assistant
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Aug 2015 - Jun 2016
As an Education Assistant Karen assisted teachers with instructional classroom duties often leading lessons. She participated in planning, in-service meetings, and served as substitute teacher while also monitoring individual and group supervision and behavior. Karen also performed clerical duties as assigned by teachers, checking notebooks, correcting papers, scoring tests and recording grades. Additionally, she set up demonstrations, audio-visual equipment, cared for instructional equipment, prepared displays and bulletin boards, and set up special interest areas. Education Assistants may be asked to perform lunchroom, playground, hall, bus area, cafeteria, and general school supervision. This position allowed her to use her developmental psychology background and conflict resolution skills. Show less
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Sales Associate & Stylist
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Oct 2009 - Jan 2016
During the time Karen spent as a Stylist and Sales Associate at American Eagle she demonstrated the ability to achieve goals with assigned accounts by partnering with customers and fellow associates. She is highly skilled in building new relationships and maintaining composure under pressure/high stress. Attracting the attention of possible customers and networking to put together a contact base was an essential component to her job description. She was also able to develop a working knowledge of the relevant industry and business operation. Karen frequently developed a complete and broad knowledge on new product developments and sales techniques. She was committed and supported of company philosophy and policies while contributing to team communication and atmosphere which reinforced AEO's customer service. Show less
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AmeriCorps VISTA
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United States
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Government Administration
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700 & Above Employee
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Volunteer Coordinator
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Nov 2008 - May 2009
This position required Karen to move from Salem, Oregon to a small rural community in Chester, California. She then served as an advocate and volunteer coordinator for Plumas County's Community Connections program. Ideally, people from all over the county would come together to exchange services and goods for a small membership fee. Strong interpersonal skills and the ability to communicate with a diverse range of people was essential for this position. Karen developed and maintained multi-media campaigns and interacted within the community. Her experience with managing and coordinating projects and volunteers expanded during this time. Karen utilized her empathy with volunteers to develop an understanding of their needs to provide feedback for the program. She maintained confidential records and produced clear written and oral reports. The experience of working across different government sectors and developing links with other agencies was an interesting aspect of working for a county agency. The challenging portion of this position was inspiring and motivating others with a great deal of resistance. Ultimately, the program was de-funded after community push-back and Karen relocated to Southern Oregon's Rogue Valley to pursue her higher education. Show less
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Macy's
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1 - 100 Employee
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Bridal Assistant and Fine China, Bedding, and Housewares Specialist
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Jun 2007 - Jan 2008
After graduating from McNary High School Karen applied at Macy's and became a sales associate for Macy's Home Department. After a few months of proving her ability to achieve goals with assigned accounts by partnering with customers and fellow associates she was promoted to a Specialist position with manager override access. She continued to build quick relationships and maintain composure under pressure/high stress. Through developing a working broad knowledge of the relevant industry and business operation including new product developments and sales techniques she was promoted again. Karen became a Bridal Assistant a position which included marketing services and client interaction. She continued to contribute toward the team atmosphere which reinforced customer service. Karen left this position to travel abroad. Show less
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Education
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2016 - 2018
Southern Oregon University
Master's of Science, Clinical Mental Health Counseling -
2011 - 2015
Southern Oregon University
Bachelor's of Science Degree, 3.87 GPA, Psychology, Human Communication, Education -
2012 - 2012
St. Mary's College of Maryland
Bachelor's Degree, Psychology -
2009 - 2011
Rogue Community College
Bachelor's Degree, Psychology -
2003 - 2007
McNary High School
High School, General Education
Community
