Karen Hørlyck

Senior Marketing Automation Specialist at Working Minds Denmark
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Contact Information
Location
Copenhagen, Capital Region, Denmark, DK
Languages
  • English Native or bilingual proficiency
  • Swedish Limited working proficiency
  • Italian Elementary proficiency

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Bio

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Credentials

  • Responsys Essentials Master 2020
    Responsys
    Apr, 2020
    - Sep, 2024
  • Responsys Certified Campaign Professional
    Responsys
    Oct, 2015
    - Sep, 2024

Experience

    • Senior Marketing Automation Specialist
      • Jun 2019 - Present
    • Denmark
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Marketing Automation Specialist
      • Nov 2015 - May 2019
    • Sweden
    • Software Development
    • 700 & Above Employee
    • CRM specialist
      • Oct 2013 - Oct 2015

      I have been working with Marketing Automation in the mail channel. I was part of implementing a new CRM platform (Oracle responsys) and planning and building both customer lifecycle programs and individual campaigns. I have been setting up trigger based e-mail campaign flows, as well as individual campaigns, and building up content for 60 individual sites (37 different languages in up to 6 different brands). I also handle basic changes of existing html and SQL views related to the CRM system. Show less

    • marketingcoordinator
      • Aug 2011 - Oct 2013

      Responsible for maintaing DK and NO sites for 6 different brands. Updating and creating landing pages, translations, creating and creating and sending newsletters to all DK subscribers. Working with basic HTML changes. Managing a customer loyalty/bonus program: technical setup, creating/removing bonus amounts as nescessary, and helping/advising customer care on any questions or problems related to the bonus program. Cooperating with external partners and airlines promoting campaigns on site and in mail channel. Show less

    • South Africa
    • Travel Arrangements
    • 100 - 200 Employee
    • travelconsultant/marketingassistant
      • Mar 2009 - 2010

    • marketing coordinator
      • 2009 - 2010

    • travelconsultant
      • Jul 2008 - Nov 2008
    • receptionist
      • Aug 2007 - Jul 2008
    • Belgium
    • Retail Furniture and Home Furnishings
    • passenger assistant
      • Oct 1999 - Aug 2007

Education

  • Copenhagen Business School
    Bachelor in Business Language BA, English and Italian business language
    1995 - 1999

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