Kanutta S.
Customer Success Manager at EMETWORKS- Claim this Profile
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Thai Native or bilingual proficiency
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English Limited working proficiency
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Korean Elementary proficiency
Topline Score
Bio
Experience
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EMETWORKS
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Thailand
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Oct 2022 - Present
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Nanmeebooks Co., Ltd.
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Thailand
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Book and Periodical Publishing
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1 - 100 Employee
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Project Manager - Little Scientists House, Thailand
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May 2022 - Oct 2022
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PRODUCT, MARKETING & CUSTOMER SUCCESS MANAGER (EDTECH)
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Dec 2017 - May 2022
Responsibility for EdTech and SaaS products (Mathematics, Science, English, and School System Management) for Education marketing (B2B and B2C). Sales and Marketing, Create and develop content and Customer Service.Project Management (Sales, Marketing, Product Development, and After-sales Service)- Responsibility on 3 products: Maths-Whizz, Science Experiment Classroom, and School Management System Edupage- Create sales and marketing strategy- Achieved 30 MB per year (100% of existing customer)- Manage sales pipeline - Monthly meeting update with partner e.g. Whizz Education from the UK, ASC from Slovakia about update sales pipeline, product, and marketing plan- Create marketing campaigns for online & offline market (print ads, marketing material, and event) e.g. Event marketing- Developed and managed customer service. E.g. Teacher training, Executive summary meeting with headteacher, monthly report, monitoring and visiting the school, event, or campaign.- Manage P&L analysis, Budgeting, and Pricing- Stock managementBusiness Development- Find new products such as English e-Learning, Chinese e-Learning, Reading e-Learning, Coding, Science and Maths books, and educational toys.- SWOT analysis, compare competitor and research focus group of each product each market- Budget and Pricing i.e. shipping and logistic cost, tax, COGS, SG&A, marketing, etc. Show less
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Tour Leader
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Apr 2017 - May 2022
- Organize education trip for school, education organization (Germany, Israel, Japan etc.)
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Project Manager - Maths-Whizz
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Dec 2012 - May 2022
Maths-Whizz is a personalised learning online tutor maths from the UK for primary school come with school and teacher real-time report and teachers’ resource- More than 100 schools used Maths-Whizz and achieved 20 MB per year (more than 90% of school satisfied and renew)- Initiated and planned project- A managed plan for product development.- Create marketing and sales strategy- Localized product to Thai context (Translate, Edit, QC, and VO)- Hold the events and seminars for headteachers Show less
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Learning Innovation Manager
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Oct 2016 - Dec 2017
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Project Manager - Little Sciencetists House, Thailand
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Aug 2010 - Dec 2012
- Coordinated with 8 partners from Public and Private sector i.e.Haus der Kleinen Forscher Foundation from Germany, H.R.H. Princess Maha Chakri Sirindhorn Foundation, OBEC (สพฐ.), IPST (สสวท.), NSM (อพวช.), NSTDA (สวทช.), SWU (มศว) and B.Grimm Group- Fundraising achieved from sponsors 2-5 million baht per year e.g. B.Grimm Group, CP All, Merck Group, Siemens Thailand, PTT Group, CFJ Foundation, TPBS, and etc.- Achieved implementation project in more than 20,000 kindergartens across Thailand.- Manage plan for project e.g. Product and content, P&L, Stock management, Board Committee Meeting, Train the Trainer (more than 400 teachers join each training), Badge ceremony event.- Event manager of Badge ceremony events had up to 8,000 headteachers join the event- Coordinator of Little Scientists’ House Television Program (TPBS) Show less
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Talad.Market
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United States
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Marketing
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Apr 2022 - Oct 2022
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Freelance Photograper
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Photography
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700 & Above Employee
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Freelance Photographer
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2010 - 2014
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Ciba
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Chemical Manufacturing
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500 - 600 Employee
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Internship
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Mar 2009 - May 2009
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Six Flags
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United States
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Entertainment Providers
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700 & Above Employee
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Food Service
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Mar 2007 - Jun 2007
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Education
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Chulalongkorn University
Master of Science - MS, Marketing/Marketing Management, General -
Chulalongkorn University
Bechelor of Science, Environmental Science -
Nawaminthachinutit Bodindecha
High-school, Mathematic-Science