Kai Hillberry
Customer Education Manager at Alinea- Claim this Profile
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Bio
Danielle Palli, NBC-HWC
I had the privilege of working with Kai at Masterpiece Living for four years. In that time, our operations team created both online and in-person educational programming for individuals and teams around health, wellness and longevity. We also supported the sales team in creating multimedia marketing content. What made Kai such a joy to work with is her enthusiasm, strong leadership, creativity, organizational skills, and ability to adapt our educational and training initiatives for various platforms and learning styles. She is the kind of supportive team member who has always got your back and is not afraid to juggle multiple projects at once while remaining calm and centered, even when facing tight deadlines. She would make a powerful asset to any organization.
Danielle Palli, NBC-HWC
I had the privilege of working with Kai at Masterpiece Living for four years. In that time, our operations team created both online and in-person educational programming for individuals and teams around health, wellness and longevity. We also supported the sales team in creating multimedia marketing content. What made Kai such a joy to work with is her enthusiasm, strong leadership, creativity, organizational skills, and ability to adapt our educational and training initiatives for various platforms and learning styles. She is the kind of supportive team member who has always got your back and is not afraid to juggle multiple projects at once while remaining calm and centered, even when facing tight deadlines. She would make a powerful asset to any organization.
Danielle Palli, NBC-HWC
I had the privilege of working with Kai at Masterpiece Living for four years. In that time, our operations team created both online and in-person educational programming for individuals and teams around health, wellness and longevity. We also supported the sales team in creating multimedia marketing content. What made Kai such a joy to work with is her enthusiasm, strong leadership, creativity, organizational skills, and ability to adapt our educational and training initiatives for various platforms and learning styles. She is the kind of supportive team member who has always got your back and is not afraid to juggle multiple projects at once while remaining calm and centered, even when facing tight deadlines. She would make a powerful asset to any organization.
Danielle Palli, NBC-HWC
I had the privilege of working with Kai at Masterpiece Living for four years. In that time, our operations team created both online and in-person educational programming for individuals and teams around health, wellness and longevity. We also supported the sales team in creating multimedia marketing content. What made Kai such a joy to work with is her enthusiasm, strong leadership, creativity, organizational skills, and ability to adapt our educational and training initiatives for various platforms and learning styles. She is the kind of supportive team member who has always got your back and is not afraid to juggle multiple projects at once while remaining calm and centered, even when facing tight deadlines. She would make a powerful asset to any organization.
Credentials
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Designing Scenario-Based Learning
LinkedInFeb, 2023- Sep, 2024 -
Micro-Presentations: Saying More in Less Time
LinkedInFeb, 2023- Sep, 2024 -
Coaching New Hires
LinkedInJan, 2023- Sep, 2024 -
Design Thinking: Customer Experience
LinkedInJan, 2023- Sep, 2024 -
How to Design and Deliver Training Programs
LinkedInJan, 2023- Sep, 2024 -
PowerPoint Essential Training (Microsoft 365)
LinkedInJan, 2023- Sep, 2024 -
PowerPoint: Slide Design Makeover
LinkedInJan, 2023- Sep, 2024
Experience
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Alinea
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Australia
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Construction
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Customer Education Manager
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Apr 2023 - Present
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Masterpiece
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United States
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Manufacturing
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Partnership Specialist
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Aug 2018 - Present
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Toco Warranty
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Training Specialist
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Mar 2017 - Feb 2018
Trained 55 sales associates who collectively increased the annual revenue by $15 million. Educated new sales associates on consultative-style selling using the SPIN sales technique. Trained all new hires on software applications including Salesforce. Facilitated the onboarding sales training and advanced sales training courses. Coached sales associates increasing the new hires' monthly average revenue by 30% . Created and piloted a leadership hiring program with 15 managers which decreased the mis-hire rate by 27%. Oversaw the expansion of this program to the California office. Leadership chairperson of the Ethos Council to increase employee engagement. Developed and facilitated Power Sessions (employee-led Salesforce advanced training). Show less
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Heritage College & Heritage Institute
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United States
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Higher Education
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100 - 200 Employee
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Director of Education
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May 2011 - Nov 2016
Directed the Education department consisting of 7 program managers, 30 instructors and 500 students.Managed the tutoring program to ensure students pass their state and national certification exams.Mediated student and instructor disagreements using conflict-resolution strategies to create mutual gained outcomes.Created and facilitated monthly instructor training seminars.Mentored an allied health staff by coaching them on adult learning principles. Maintained a 3% annual attrition rate exceeding the 4% goal. Show less
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Personal Trainer Program Manager
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2010 - May 2011
Supervised 3 instructors and 50 students in the classroom.Coached instructors on how to be more effective teachers.Updated the program to incorporate success-proven wellness trends.
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Personal Trainer Instructor
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Mar 2009 - 2010
Educated students in human anatomy and physiology, client assessments, corrective exercises, flexibility, cardiovascular and strength training.Taught students to design individualized programs based on client assessments.Assessed students to efficiently explain and demonstrate exercises.Tutored students to pass the American Council of Exercise (ACE) certification exam.
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Wellness Coach
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Mar 2008 - Dec 2008
Educated and motivated over 100 employees in the gaming industry on proper nutrition and healthy lifestyle choices. Conducted wellness assessments and aligned employee with resources. Educated and motivated over 100 employees in the gaming industry on proper nutrition and healthy lifestyle choices. Conducted wellness assessments and aligned employee with resources.
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Total Body Performance
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United Kingdom
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Performing Arts
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Master Personal Trainer
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2007 - 2008
Assessed, created, and implemented complete fitness programs for all fitness levels Assessed, created, and implemented complete fitness programs for all fitness levels
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24 Hour Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Certified Personal Trainer
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Nov 2002 - 2007
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Education
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1997 - 2002
Colorado State University
Bachelor of Science (B.S.), Health and Exercise Science
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