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Credentials

  • Covid-19 Compliance Officer
    Safety Ireland First Response Limited
    Jul, 2020
    - Sep, 2024
  • Level 5 in Corporate Risk and Crisis Management
    The Institute of Strategic Risk Management
    Jun, 2020
    - Sep, 2024
  • Food Safety (HACCP) Level 1
    Fosite - Health and Safety Consultancy
    Aug, 2020
    - Sep, 2024
  • Food Safety (HACCP) Level 2
    Fosite - Health and Safety Consultancy
    Aug, 2020
    - Sep, 2024
  • Cardiac First Responder (CFR) Instructor
    Pre-hospital Emergency Care Council (PHECC)
  • Emergency First Responder (EFR) Instructor
    Pre-hospital Emergency Care Council (PHECC)
  • National Qualification in Emergency Medical Technician (NQEMT)
    Pre-Hospital Emergency Care Council (PHECC)

Experience

    • Ireland
    • Entertainment Providers
    • Head Of Operations
      • Dec 2020 - Present

      Head of Operations for St. Patrick's Festival, Ireland's largest national 5-day festival featuring the Festival Parade which takes place in Dublin city centre and attracts an audience of around 450,000 each year. Managing all aspects of budgeting, procurement, key contracts, recruitment and human resources, IT support, office and building management, finance and grant processing. Providing operational leadership for staff and acting as a key support to the Interim Festival Director and Board of Directors. Management of key stakeholders and ensuring key deliverables and KPIs are monitored and met. Responsible for overseeing the festival box office and hospitality offerings, working closely with tour operators.

    • Ireland
    • Entertainment Providers
    • 1 - 100 Employee
    • Production Coordinator
      • Jan 2020 - Dec 2021

      Liaising across all departments of the festival to ensure clarity and cohesion from a productionperspective. Collating the entire site infrastructure needs, event operations budgeting, procurement management, contracting and maintaining supplier relationships, health and safety and site planning. Liaising across all departments of the festival to ensure clarity and cohesion from a productionperspective. Collating the entire site infrastructure needs, event operations budgeting, procurement management, contracting and maintaining supplier relationships, health and safety and site planning.

    • Event Safety Consultancy
      • Apr 2020 - Dec 2020

      Working as a freelance consultant providing guidance on business continuity, risk assessments and COVID-19 response plans for the cultural, event, tourism and hospitality industries. Working as a freelance consultant providing guidance on business continuity, risk assessments and COVID-19 response plans for the cultural, event, tourism and hospitality industries.

    • General Manager
      • Sep 2016 - Apr 2019

      Responsible for budget management across all events, procurement and key contracts, event management, office management and development of IT services strategy. Identification and creation of new sales revenue. Human Resource management including annual staffing plan, recruitment, induction, employment contracts and management of front of house, volunteer co-ordinator and box office personnel during operational time of the festival. Implementation and management of Ticketsolve, the Festival's box office platform. Provided key support for Chief Executive, Chair and members of the Board.Management of all festival premises including offices, public box office and warehouse/storage facilities.Lead project manager on Governance Code adoption process.Provided administrative leadership for staff on project and programme updates. Built and maintained relationships with relevant tourism, event and industry partners.

    • Marketing and Admin
      • Jan 2016 - Sep 2016

      Responsible for planning and organising all logistical elements of the festival with respect to potential and existing sponsors, partners and supporters. Assisted with building relationships and delivering branding commitments to sponsors. Tasked with finding and securing new sponsors to fund specific aspects of the festival programme and management of the branding team during the festival, writing review reports and monitoring social media.

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Co-ordinator/ Major Duty Officer
      • 2004 - Mar 2019

      Medical Co-ordinator/ Major Duty Manager for a number of large events and festivals.The role involved managing relationships with the client, writing of the medical plan, providing input into the Event Management Plan, budgeting, management of all medical, logistics, admin and welfare personnel at the event, health and safety, emergency management planning, attending all planning meetings and interacting with all the statutory agencies. In 2018 I was tasked with managing the medical teams for the Papal visit and World Meeting of Families events in Dublin. This was a project management role and I was responsible for leading a large management team and coordinating over 500 medical personnel in multiple locations nationwide.

    • School Administrator
      • Oct 2001 - Aug 2015

    • Human Resources Administrator
      • Jun 1996 - Feb 1999

      Responsible for all aspects of recruitment including advertising, CV selection, interview process, employment contracts and induction of new employees. Responsible for all aspects of recruitment including advertising, CV selection, interview process, employment contracts and induction of new employees.

Education

  • Dublin City University
    Master of Science - MS, Emergency Management
    2020 - 2022
  • Fitzwilliam Institute
    Postgraduate Diploma in Event Management with PR, Distinction
    2015 - 2016
  • London South Bank University
    Postgraduate in Personnel Management
    1996 - 1998
  • Kingston University
    HND in Business & Finance
    1994 - 1996

Community

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