Juana Cowens
Workforce and Innovation Opportunity and Act (WIOA) Skills Advisor Lead at FAMILY AND WORKFORCE CENTERS OF AMERICA- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certificate of Complete - Communication and Professional Interactions Skills
Pamela Huggins, MSW, ACSW, LCSWFeb, 2015- Sep, 2024 -
Cetificate of Attendance - The Simple and the Strategic of Communications Development
Gayle ShankFeb, 2015- Sep, 2024 -
Certficate of Attendance - Social Security Income
Gayle ShankOct, 2014- Sep, 2024 -
Certificate of Completion - Fair Housing Training
Willis JonesOct, 2014- Sep, 2024 -
Certificate of Attendance - Personal Safety Training
Gayle ShankMay, 2014- Sep, 2024
Experience
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FAMILY AND WORKFORCE CENTERS OF AMERICA
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Non-profit Organizations
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1 - 100 Employee
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Workforce and Innovation Opportunity and Act (WIOA) Skills Advisor Lead
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Oct 2021 - Present
Overseeing Advisors' training and development activities. Performing various tasks that include identifying job seekers' training needs for the organization, supervising Advisors, training new Advisors and developing effective training. Communicating directly with job seekers and training providers to ensure the training process is completed in a timely manner. Overseeing Advisors' training and development activities. Performing various tasks that include identifying job seekers' training needs for the organization, supervising Advisors, training new Advisors and developing effective training. Communicating directly with job seekers and training providers to ensure the training process is completed in a timely manner.
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Pathway Case Manager
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Jun 2017 - Jan 2018
Assisting customers with exploring opportunity to improve and gain new skills that are in high demand with area employers.
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Workforce and Innovation Opporunity and Act (WIOA) Skills Advisor
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Jun 2016 - Jun 2017
Worked with customers on exploring training opportunities in high demand jobs such as healthcare, CDL, Information Technology and Business.
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Office Administration Instructor
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May 2015 - Mar 2016
Taught Microsoft Suite 2013, Business Math and English, typing, filing, 10-key to students. Taught students how to answer the phone using proper communication skills. Taught students how to complete invoices and order office supplies. Taught Microsoft Suite 2013, Business Math and English, typing, filing, 10-key to students. Taught students how to answer the phone using proper communication skills. Taught students how to complete invoices and order office supplies.
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Client Services Specialist II
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Jun 2011 - Apr 2015
Provide housing assistance to homeless clients. Conduct home inspections and home visits. Attend monthly meetings with the Department of Mental Health. Review and document clients, landlords and case managers' information. Provide housing assistance to homeless clients. Conduct home inspections and home visits. Attend monthly meetings with the Department of Mental Health. Review and document clients, landlords and case managers' information.
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New Accounts Rep 4
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Nov 2010 - May 2011
Opened individual, joint and IRA accounts. Opened individual, joint and IRA accounts.
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St. Louis Community College
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United States
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Higher Education
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700 & Above Employee
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Educational Assistance II
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May 2007 - Jun 2008
Tutored algebra to eighth students. Tutored algebra to eighth students.
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Normandy School District
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United States
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Primary and Secondary Education
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100 - 200 Employee
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8th Grade Mathematics Teacher
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May 2003 - Nov 2005
Taught 8th grade mathematics. Taught 8th grade mathematics.
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Education
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2007 - 2010
Universtiy of Missouri - St. Louis
Bachelor of Science (B.S.), Business Administration/Finance -
1998 - 2004
Harris Stowe State University
Completed 167 Credit Hours, Middle School Mathematics -
1992 - 1997
St. Louis Community College
Associate of Arts (AA), Elementary Education and Teaching
Community
