Joy Omale

Regional Administrator at FirstTrust Mortgage Bank Plc
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Contact Information
Location
Nigeria, NG

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Experience

    • Nigeria
    • Financial Services
    • 1 - 100 Employee
    • Regional Administrator
      • Jun 2021 - Present

      • Oversaw the implementation of programs to ensure compliance with regulations and standards. • Monitored the Branch Admin work flow. • Received, respond to and initiate correspondence from branch admin, and admin support at head office. • Reviewed and monitor branch activity, and assist branches with the creation and monitoring of branch development plans. To take proactive approach to drive branch activity forward, and delivering on those plans. • Dealing with local authority or governor to ensure other legal document and framework for admin department. • Assist with preparation of the branch annual budget plan Show less

    • Nigeria
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Office Manager
      • Mar 2021 - May 2021

      •Managed contract and price negotiations with office vendors, service providers, and office lease. •Managed executives' schedules, calendars, and appointments •Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored. •Ensured office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts, and office systems. •Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office. •Ensured that results are measured against standards, while making necessary changes along the way •Allocated tasks and assignments to subordinates and monitor their performance •Assigned and monitor clerical, administrative, and secretarial responsibilities and tasks among office staff •Performed, review and analysis of special projects and keep the management properly informed Show less

    • Nigeria
    • IT Services and IT Consulting
    • 1 - 100 Employee
      • Jul 2017 - Feb 2021

      • Establishing standards for support and customer service and ensuring those standards are met.• Assisting HR professionals recruiting, training, supporting and viewing the performance of administrative employees.• Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.• Managing company records, including management schedules and employee and customer databases.• Acting as the administrative point of contact between the executives and internal / external client.• Undertaken the tasks of routing correspondence, including emails, memos and mail, receiving calls.• Reconcile vendor statements and handle payment complaints and Monitored invoices and promptly contact vendors for payments.• Research and resolve accounts payable, reconcile and handle payment complaints.• Developed and carried out an efficient documentation and filing system.• Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.• Assist and support front desk management in handling visitors and clients and supporting financial department and management team to set budgets, monitor spending and processing payroll• Developed Logistics in organizing physical and digitized records, files and statements for easy updating and retrieval by authorized team members.• Provided guidance to other clerical workers, ensuring the organization has the necessary supplies and conducted performance reviews. Show less

      • Jul 2017 - Apr 2018

      • Act as the point of contact between executives and employees / clients. • Create regular reports and update internal databases. • Coordinate daily calendars of senior managers. • Managing phone calls, travel arrangements and emails. • Prepare meeting agendas, perform and research for meetings, and take minutes during meetings. • Book business travel arrangements, including flights, transportation, and lodgings for senior management and other staff members.

    • Nigeria
    • Newspaper Publishing
    • 1 - 100 Employee
    • Administrative Assistant
      • Apr 2016 - Apr 2017

      • Handling office tasks, such as filing generating reports and presentations setting up for meetings and reordering supplies. • Screening phone calls and routing callers to the appropriate party. • Providing real-time scheduling support by booking appointments and preventing conflicts. • Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. • Maintain polite and professional communication via phone, e-mail, and mail. • Anticipate the needs of others in order to ensure their seamless and positive experience. Show less

    • United States
    • Manufacturing
    • 700 & Above Employee
      • Apr 2012 - Aug 2012

      • Test Materials and finished goods to ensure that they meet production standards.• Perform visual inspections of finished products.• Receive and inspect raw materials.• Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.• Calibrate, validate, or maintain laboratory equipment.• Serve as a technical liaison between quality control and other departments, vendors, or contractors.• Participate in internal assessments and audits as required.• Making improvement recommendations to the Line manager and monitorsthe result of stated recommendations.• Evaluate new technologies and methods to make recommendationsregarding use.• Prepare or review required method transfer documentation includingtechnical transfer protocols or reports.• Participate in out-of-specification and failure investigations and recommendcorrective actions.• Identify quality problems and recommend solutions. Show less

      • Feb 2012 - Mar 2012

      • Conduct or coordinate worker training / Induction in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment• Inspect Vehicles and record Vehicle Numbers to avoid accident.• Order and maintain facility safety inventory including supplies and equipment• Inspecting production equipment and processes to make sure they are safe

Education

  • Bingham University
    Bachelor's degree, Biochemistry
    2010 - 2014

Community

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