Experience

Merino Computer Concepts

• United States
• Computer and Network Security
• 1 - 100 Employee

• Director of Account Management

  • Oct 2021 - Present

• Executive Staff Manager

  • Nov 2020 - Nov 2021

• EHR Support Engineer - Lead

  • Nov 2019 - Nov 2020

• Network Operations Center Engineer

  • Oct 2018 - Nov 2020

  L1 helpdesk through infrastructure overhaul projects. Maintaining close communication with MSP team members and the site’s executive staff to ensure proper project expectations and excellent support.Performing computer server and network upgrades, maintenance, support and repair as well as P-V and V-V migrations and upgrades.Federated Windows Server and Hyper-V 2003-2019 environment (hybrid cloud and on-prem infrastructure including onsite Skype for Business with Zeacom call queuing, cloud mailboxes, and a combination of on-prem and cloud admin tools. Providing first line support for vendor provided terminal services. Maintaining network infrastructure consisting of Palo Alto firewalls, Juniper switches, Windows 7, 8, and 10 workstations and laptops, Aerohive controller and access points, Ciena site-site fiber connections on leased wavelength. Show less



Milwaukee Repertory Theater

• Front of House Operations Manager

  • 2013 - 2018

  Managing a staff as well as 800+ volunteer ushers (providing technical support for our scheduling website and maintaining the supporting databases), maintaining gift shop inventory, ensuring safety and adequate service for theater spaces from 200-1400 patrons, admin work, writing policy as well as copy for the company webpage, graphic design, general admin work, etc. Managing a staff as well as 800+ volunteer ushers (providing technical support for our scheduling website and maintaining the supporting databases), maintaining gift shop inventory, ensuring safety and adequate service for theater spaces from 200-1400 patrons, admin work, writing policy as well as copy for the company webpage, graphic design, general admin work, etc.


Milwaukee School of Engineering
• United States
• Higher Education
• 700 & Above Employee
• Library Assistant

  • 2010 - 2012


Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Sales Associate

  • Oct 2007 - Aug 2008

  Sale of office equipment, furniture and supplies. General cleaning. Inventory. Register tenant. Computer upgrade and repair. Stocking shelves. Moving inventory using pallet jacks and rolling ladders. Using a trash compactor. Sale of office equipment, furniture and supplies. General cleaning. Inventory. Register tenant. Computer upgrade and repair. Stocking shelves. Moving inventory using pallet jacks and rolling ladders. Using a trash compactor.