Joshua Reiss

Customer Experience Manager at ICANotes LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Mechanicsburg, Pennsylvania, United States, US
Languages
  • English -
Skills

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Credentials

  • CPR
    -

Experience

  • ICANotes LLC
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Customer Experience Manager
      • Nov 2022 - Present

    • Customer Success Manager
      • Nov 2021 - Present

    • Training Specialist
      • Jan 2019 - Nov 2021

    • Technical Support Representative
      • Aug 2017 - Jan 2019

  • DrFirst, Inc.
    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Technical Support Technician
      • Oct 2016 - Aug 2017

      Assist internal and external customers with technical issues they encounter using our software and services. Assist internal and external customers with technical issues they encounter using our software and services.

  • SUEZ
    • France
    • Environmental Services
    • 700 & Above Employee
    • Customer Service
      • Apr 2011 - Aug 2016

      I handle complaints, take payments, detect theft of services, perform collection activities, resolve problems with metering, resolve issues with regards to customers's water services. I handle complaints, take payments, detect theft of services, perform collection activities, resolve problems with metering, resolve issues with regards to customers's water services.

Education

  • Wilmington University
    Bachelor’s Degree, Marketing
    2010 - 2014

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