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Credentials

  • Security plus
    CompTIA
    Nov, 2018
    - Sep, 2024
  • Security+
    CompTIA

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Mobile Solution Engineer
      • Apr 2018 - Present

      Lead the deployment of Mobile Service for Customer like TSA, Navy, and Air Force. Lead the deployment of Mobile Service for Customer like TSA, Navy, and Air Force.

    • Canada
    • Software Development
    • 700 & Above Employee
    • Technical Solutions Manager
      • Nov 2015 - Apr 2018

      With the acquisition of Good by Blackberry I continued the work I started at Fixmo. With the acquisition of Good by Blackberry I continued the work I started at Fixmo.

    • United States
    • Public Sector Solutions Engineer
      • Jun 2014 - Nov 2015

      After the acquisition of Fixmo by Good TechnologyI stayed on and continued the work I start at Fixmo. After the acquisition of Fixmo by Good TechnologyI stayed on and continued the work I start at Fixmo.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Account Manager
      • Jun 2013 - Jun 2014

      Worked with the sales team to help the customer understand the technical value of the Fixmo products and how those products would fit in to the infrastructure. After the sale I continued to work with the customer to overcome any technical hurtles they may have encounter during the install and deployment of the solution. That required expert knowledge of not just our own product but of the back-end infrastructure it was interacting with which included Exchange, SharePoint, Active Directory, and… Show more Worked with the sales team to help the customer understand the technical value of the Fixmo products and how those products would fit in to the infrastructure. After the sale I continued to work with the customer to overcome any technical hurtles they may have encounter during the install and deployment of the solution. That required expert knowledge of not just our own product but of the back-end infrastructure it was interacting with which included Exchange, SharePoint, Active Directory, and more. Knowledge of the different mobile OS platforms was also extremely important to help the customer achieve their goals. Show less Worked with the sales team to help the customer understand the technical value of the Fixmo products and how those products would fit in to the infrastructure. After the sale I continued to work with the customer to overcome any technical hurtles they may have encounter during the install and deployment of the solution. That required expert knowledge of not just our own product but of the back-end infrastructure it was interacting with which included Exchange, SharePoint, Active Directory, and… Show more Worked with the sales team to help the customer understand the technical value of the Fixmo products and how those products would fit in to the infrastructure. After the sale I continued to work with the customer to overcome any technical hurtles they may have encounter during the install and deployment of the solution. That required expert knowledge of not just our own product but of the back-end infrastructure it was interacting with which included Exchange, SharePoint, Active Directory, and more. Knowledge of the different mobile OS platforms was also extremely important to help the customer achieve their goals. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Secure Mobile Solutions Architect
      • Feb 2010 - Jun 2013

      Design Mobile Solution that will provide value to an orginazations current messaging environment and cellular service. Assist Customers in deploying the right MDM into their environment and insuring that their user base has what is need to take full advantage of their mobile device. Design Mobile Solution that will provide value to an orginazations current messaging environment and cellular service. Assist Customers in deploying the right MDM into their environment and insuring that their user base has what is need to take full advantage of their mobile device.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Mobility Support Specialist/Report Analyst
      • Aug 2007 - Jul 2009

      • End User support of Blackberry & Windows Mobile Smartphone • Provide support to clients Internal IT group on matters concerning the Blackberry Enterprise server • MACD of users from the Blackberry Enterprise Server of 25+ client with a user base of around 12,000 • Document all interaction with client user base and provide new material for knowledge base • Interact with cellular carrier on behalf of client in matters of feature changes, warranty replacements and monitoring of… Show more • End User support of Blackberry & Windows Mobile Smartphone • Provide support to clients Internal IT group on matters concerning the Blackberry Enterprise server • MACD of users from the Blackberry Enterprise Server of 25+ client with a user base of around 12,000 • Document all interaction with client user base and provide new material for knowledge base • Interact with cellular carrier on behalf of client in matters of feature changes, warranty replacements and monitoring of network outages • Designed and maintain monthly reports for client to display company overall capac Show less • End User support of Blackberry & Windows Mobile Smartphone • Provide support to clients Internal IT group on matters concerning the Blackberry Enterprise server • MACD of users from the Blackberry Enterprise Server of 25+ client with a user base of around 12,000 • Document all interaction with client user base and provide new material for knowledge base • Interact with cellular carrier on behalf of client in matters of feature changes, warranty replacements and monitoring of… Show more • End User support of Blackberry & Windows Mobile Smartphone • Provide support to clients Internal IT group on matters concerning the Blackberry Enterprise server • MACD of users from the Blackberry Enterprise Server of 25+ client with a user base of around 12,000 • Document all interaction with client user base and provide new material for knowledge base • Interact with cellular carrier on behalf of client in matters of feature changes, warranty replacements and monitoring of network outages • Designed and maintain monthly reports for client to display company overall capac Show less

Education

  • Cleveland State University
    Political Science
    2005 - 2007

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