Experience

People's Trust Insurance Company

• United States
• Insurance
• 100 - 200 Employee

• Executive Director of Agency Sales

  • May 2018 - Present

  Executive Committee member responsible for management of all aspects of agency sales. - Agency recruitment and on-boarding of new agencies - Manage on-going agency training programs - Increasing productivity and sales volume from network of over 2,000 Florida insurance agencies - Deployment of all agency communications and incentive programs - Lead Reporting and Data Analytics to support sales optimization efforts - Administration of Salesforce CRM program, architect, and… Show more Executive Committee member responsible for management of all aspects of agency sales. - Agency recruitment and on-boarding of new agencies - Manage on-going agency training programs - Increasing productivity and sales volume from network of over 2,000 Florida insurance agencies - Deployment of all agency communications and incentive programs - Lead Reporting and Data Analytics to support sales optimization efforts - Administration of Salesforce CRM program, architect, and implementation of sales processes Show less



PhoneFusion, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Chief Information Officer/Executive Vice President

  • Jun 2004 - Apr 2018

  Founder and key member of the senior executive management team accountable for providing the overall strategy for the direction and culture of the entire IT department in support of internal users and external client projects. Provide ongoing support and delivery of corporate infrastructure services for all existing and new critical business applications encompassing business continuity planning, infrastructure design, operational support, desktop services, remote access, capital projects… Show more Founder and key member of the senior executive management team accountable for providing the overall strategy for the direction and culture of the entire IT department in support of internal users and external client projects. Provide ongoing support and delivery of corporate infrastructure services for all existing and new critical business applications encompassing business continuity planning, infrastructure design, operational support, desktop services, remote access, capital projects, security systems, disaster recovery, procurement, and vendor management. Hire, train, and mentor staff and outsourced contractors and hold full P&L accountability. Senior Leadership ▬▬▬▬▬▬▬▬ ✓ A highly visible position with a diverse span of responsibilities critical to the company's long-term market position, operating efficiency and bottom-line performance. Involved in all technology strategy, policy, operational and investment decisions. ✓ Participate as member of the Executive Team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and company resources are used responsibly. ✓ Maintain the organization’s awareness of developments in IT infrastructure systems, security, hardware and software for long/short-range plans for the acquisition and implementation of new technologies and services. Spearhead the implementation of new systems, automated processes and increased efficiencies. * continued below *

• Chief Information Officer/Executive Vice President

  • Jun 2004 - Apr 2018

  * continued from above * Key Technology Initiatives ▬▬▬▬▬▬▬▬▬▬▬▬ ✓ Meet with clients, understand their goals, create functional specification documents, estimate timelines and costs, negotiate contracts, and secure developers both domestically and internationally. ✓ Emphasis on the structuring of projects and strategic plans through best practices and employing technology to drive the business to unprecedented growth. ✓ Work with client technical staff to determine goals… Show more * continued from above * Key Technology Initiatives ▬▬▬▬▬▬▬▬▬▬▬▬ ✓ Meet with clients, understand their goals, create functional specification documents, estimate timelines and costs, negotiate contracts, and secure developers both domestically and internationally. ✓ Emphasis on the structuring of projects and strategic plans through best practices and employing technology to drive the business to unprecedented growth. ✓ Work with client technical staff to determine goals and implementation requirements reporting directly to top levels of client’s management teams. ✓ Direct and manage development teams on a daily basis including hands on review and recommendations regarding programming, methods and frameworks used. ✓ Handle all bug testing, quality assurance and quality control issues, as well as ongoing client contact and service delivery. Select Client Engagements ▬▬▬▬▬▬▬▬▬▬▬▬ ✓ Spearheaded the development of a custom 911 application for government and private phone companies in the US and globally. ✓ Conceptualized and developed advanced AI system to predict Cryptocurrency movement ✓ Championed the development of the first visual voicemail app on Android phones. ✓ Created a system verification of SMS messages for Citibank worldwide. ✓ Conceived and executed the first visual poker site with video. ✓ Designed and implemented a wireless video surveillance system for the Detroit Police Department, enabling mobile rooftop video surveillance during the 2004 Detroit Dream Cruise™. ✓ Revolutionized video surveillance for Vigilo Security International combined with a focus on customer satisfaction.



GigaTrans

• Ukraine
• Telecommunications
• 1 - 100 Employee

• Chief Technology Officer

  • Feb 2002 - Jun 2004

  Proactively recruited to build the IT infrastructure from the ground up. Areas of accountability included business continuity planning, infrastructure design, application development, end-user operational support, software deployment, asset management, project administration and P&L management. Managed a staff of 150 in support of 600+ users reporting directly to the President/CEO. ✓ Provided an industry, cutting-edge wireless network design and implementation for… Show more Proactively recruited to build the IT infrastructure from the ground up. Areas of accountability included business continuity planning, infrastructure design, application development, end-user operational support, software deployment, asset management, project administration and P&L management. Managed a staff of 150 in support of 600+ users reporting directly to the President/CEO. ✓ Provided an industry, cutting-edge wireless network design and implementation for multi-protocol/multi-speed wireless networks ranging from 1 mpbs to 1 Gbps in 2004. ✓ Provided leadership, coaching and management of teams to achieve business objectives with a focus on continual process improvement and ensuring a customer-focused IT organization. ✓ Maintained the organization’s awareness of developments in IT infrastructure systems, security, hardware and software for long/short-range plans for the acquisition and implementation of new technologies and services. Spearheaded the implementation of new systems, automated processes, and increased efficiencies. ✓ Managed IT procurement processes including equipment research, vendor negotiation, acquisition and deployment of the equipment/software. Monitored and negotiated vendor service contracts exceeding over $3.5MM per year combined. ✓ Evaluated, designed and built cutting-edge enterprise application support systems and IT solutions using the latest technologies. ✓ Highly resourceful in streamlining processes and implementing new technology systems working within an extremely tight budget. ✓ Implemented new ecommerce technical initiatives integral in the achievement of 20% year-over-year growth. Show less



Sincuerda Wireless

• Chief Information Officer

  • Jan 1999 - Feb 2002

  Co-Founded this provider of wireless Internet access for hotels, tourists, businesses and homes on Miami Beach. Led the corporation’s information technology department, including product development, software and hardware engineering, project management, vendor management, infrastructure and operations, field service, and end user support. Managed a staff of 938 and a budget of $180MM with full P&L accountability, reporting directly to the CEO. ✓ Pioneered the original cutting-edge… Show more Co-Founded this provider of wireless Internet access for hotels, tourists, businesses and homes on Miami Beach. Led the corporation’s information technology department, including product development, software and hardware engineering, project management, vendor management, infrastructure and operations, field service, and end user support. Managed a staff of 938 and a budget of $180MM with full P&L accountability, reporting directly to the CEO. ✓ Pioneered the original cutting-edge systems that allowed for initial Internet access to all hotels on Miami Beach in 2002. ✓ Established a relationship and customer base with the Miami, Florida hospital industry, developing wireless, high-speed Internet access for area hospitals. ✓ Developed and executed an IT infrastructure expansion plan to sustain $50MM corporate sales growth over the next 5 years. ✓ Built self-service reporting portal for sales team resulting in almost no IT reporting requests. Reduced IT overhead by $50K per year. ✓ Installed a salesperson order entry and B2B portal resulting in $75K per year savings by reduction in customer service staff. ✓ Created and maintained custom system integrations between operations and accounting systems for data redundancy and seamless real-time data visibility across platforms. ✓ Virtualized desktops reducing energy footprint and increasing hardware ROI. Show less



Texas State Education Department

• Private Consultant

  • Jan 1998 - Jan 1999

  Provided strategic planning and consulting for the Texas Education Service Center, the largest K-12 private WAN in the country. Responsibilities included writing technology grant applications and making technology improvement suggestions on how to best utilize their large network. ✓ Designed and built cutting-edge enterprise application support systems and IT solutions using the latest technologies. ✓ Performed analysis, investigation and recommendations on software and hardware to… Show more Provided strategic planning and consulting for the Texas Education Service Center, the largest K-12 private WAN in the country. Responsibilities included writing technology grant applications and making technology improvement suggestions on how to best utilize their large network. ✓ Designed and built cutting-edge enterprise application support systems and IT solutions using the latest technologies. ✓ Performed analysis, investigation and recommendations on software and hardware to continuously improve productivity and increase business efficiency. ✓ Participated in diverse aspects of project management including design and development of global information systems and new critical business applications used throughout the organization. Show less



DotShop Consulting Corp

• President of Sales and Marketing

  • Feb 1995 - Dec 1997

  Co-Founder responsible for all sales and marketing as well as various other areas of dotSHOP management. ✓ Established the relationship for dotSHOP as an IBM Web development partner, fulfilling contracts on behalf of the IBM Interactive Media Center in Atlanta. ✓ Developed two solutions for the University of Miami (FL) and maintained an ongoing working relationship with the University. ✓ Designed the very first websites and spearheaded the Internet strategic planning for… Show more Co-Founder responsible for all sales and marketing as well as various other areas of dotSHOP management. ✓ Established the relationship for dotSHOP as an IBM Web development partner, fulfilling contracts on behalf of the IBM Interactive Media Center in Atlanta. ✓ Developed two solutions for the University of Miami (FL) and maintained an ongoing working relationship with the University. ✓ Designed the very first websites and spearheaded the Internet strategic planning for Aeromexico (www.aeromexico.com) and the University of Miami, including designing the original University of Miami (www.miami.edu) website. Show less