Experience

• 

  Abacus Corporation

  • Baltimore, Maryland, United States

  • Account Executive

    • Feb 2023 - Present
    • Baltimore, Maryland, United States

    Abacus Corporation is dedicated to providing full-service employment services, Clerical/Admin, Light Industrial/Logistic, 3PL, IT and specialized professionals for contract, contract to hire, and direct placement. We match qualified job seekers with challenging and rewarding opportunities for our...

• 

  Maryland Department of Health

  • United States
  • Government Administration
  • 700 & Above Employee

  • Health Policy Analyst II

    • Oct 2018 - Feb 2023

    • Create, lead, and manage Provider Training Unit to attack department priority issues and provider outreach initiatives.• Identify key stakeholders in high volume Medicaid Providers, engage on training priorities, and manage productive ongoing relationships• Train and mentor new team members on MDH’s procedures and departmental programs, setting short-term and long-term goals to foster workplace development• Perform in-depth research and analysis of monthly claims data to determine, identify, and address department strains• Create forecasts for Management to support MDH hiring decisions of Contractual and Temporary employment during the COVID 19 Pandemic• Prepare reports that interpreted vital claims data, identified common errors, and communicated training solutions to management

  • Health Policy Analyst I

    • Jul 2017 - Oct 2018

    • Created, developed, and managed MDH High Risk Provider’s Fingerprint Criminal Background Check (FCBC) compliance project under established Federal FCBC regulations• Played key role in user acceptance testing of Electronic Provider Enrollment and Revalidation (ePREP) Portal to ensure the system satisfied the needs of business clients as specified in the functional requirements• Independently scheduled and conducted federally mandated Medicaid provider site visits with current and prospective Medicaid Providers, direct responsibility of all moderate risk provider enrollment, re-enrollment and revalidation determinations• Performed audits, evaluations, and inspections of Medicaid Providers regarding the delivery of and payment for health care services

  • Medicaid Site Surveyor

    • Oct 2016 - Oct 2018

    • Collaborated with a team on high priority Medicaid projects: created a process for the federally mandated enhanced screening process for all high risk providers; researched, evaluated and analyzed screening methods, developed the process of notification to the provider base and coordinated and developed a mechanism for ensuring compliance, researched and evaluated other State’s practices of mapping CJIS results of individual’s to providers nationwide.• Acted as liaison for the Provider Enrollment and Compliance Team transition to a provider enrollment vendor; evaluated current paper based system, identified workflow from vendor to Team for site visit and back to Vendor; this included analyzing and evaluating what information was critical to maintain electronically and developed the criteria for the electronic file.• Independently scheduled and conducted federally mandated Medicaid provider site visits with current and prospective Medicaid Providers. Prepared comprehensive reports of findings and made recommendations.

• 

  Chesapeake AED Services

  • United States
  • Medical Equipment Manufacturing
  • 1 - 100 Employee

  • Director of Operations/Sales

    • Jan 2014 - Sep 2016

    • Led the sales and administrative team to grow overall revenue by 15% in 2015. Formed and maintained strong relationships with key strategic sales accounts.• Managed and expanded the national network of Chesapeake AED Services’ instructors from the Mid-Atlantic Region to expand to the West Coast to meet enterprise account training needs• Negotiated and led acquisition of competitive training company M & D EMS Training as well as onboarding new clients to Chesapeake AED Services.• Project manager of Chesapeake AED Services’ application for the General Services Administration (GSA) Schedule 84.• Spearheaded full cycle recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing for all employment positions.• Fostered employee development by providing appropriate guidance, coaching, and quarterly feedback.• Directed all marketing efforts including evaluation of outsourced marketing vendor to generate qualified leads and new business opportunities for our sales team.

  • CPR and First Aid Instructor, Marketing Associate

    • Nov 2012 - Jan 2014

    • Successfully implemented e-commerce website/webstore to provide an additional revenue stream.• Grew the market share of Chesapeake AED Services through coordinated marketing campaigns that involved strategic planning, execution, and accountability on all levels by 20%. • Assisted and led multiple projects including the development of Chesapeake AED Services’ customer relation management software system and implementation.• Provided Certification Training for CPR, First Aid, and courses to a wide variety of audiences including government agencies, private sector businesses, and healthcare organizations.• Performed on-site assessments to ensure compliance with state and federal AED laws. Conclude with comprehensive reports detailing observations and program recommendations.

• 

  The Hobbit Restaurant

  • Ocean City, Maryland

  • Assistant General Manager

    • Apr 2012 - Oct 2012
    • Ocean City, Maryland

    • Worked closely with chef and cooks to determine menu plans and ensure prompt distribution• Greeted guests and established positive relationships to improve customer retention

• 

  Success Performance Solutions

  • Marketing Intern

    • Jan 2012 - Jun 2012