See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

John Mcmaster profile image

John Mcmaster

Information Technology And Services P... at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed"></span>
Intro Book
Seasoned IT professional with over 40 years of experience in technical support and electronics.
  • Claim this Profile
Location
Ogden, Utah, United States, US
Skills
  • Printers
  • Hardware
  • Technical Support
  • Troubleshooting
  • Electronics
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
John McMaster is a seasoned IT professional with over 40 years of experience in technical support, troubleshooting, and electronics. He holds various degrees in computer technology and electronic technology from institutions like Bridgerland ATC College, Cerritos College, and California State University, Los Angeles. McMaster has worked for prominent companies like Thiokol, AT&T, and Dell-Teleperformance USA, providing technical support for hardware, software, and networking services. With expertise in Microsoft Office 2007, Microsoft Exchange, and server management, McMaster is well-equipped to handle complex IT issues. His extensive experience and certifications make him a valuable asset in the IT industry.

Experience

    • Information Technology And Services Professional
  • Dell-Teleperformance USA
    • Information Technology and Services Professional
  • Teleperformance/ AT&T Wireless, Dell Computers
    • Dell Computer Technicial Support, Warranty, Customer Care
      • Jan 2007 - Nov 2010

      Telephone Technical Support for Dell Ccomputer both software and Hardware.AT&T Technicial Support, Billing Support and Warranty Support.

  • Teleperformance
    • AT&T
      • 2007 - 2010
  • Thiokol-ATK
    • Promontory, Utah
    • Desktop Support Analyst II
      • Sep 2000 - Jul 2002
      • Promontory, Utah

      Installed,Maintained and repaired Computers, Printers and Networks plantwide. Over 3500 Computers and over a hunderd Network Printers.

  • Thiokol
    • IS
      • 1978 - 2002

    • Electronic systems
      • Sep 1983 - Aug 2000

      CAREER SUMMARY Over 40 years using analytical and logical troubleshooting with computers & electronic equipment Including phone tech support for DSL & Dialup internet connections & Windows XP, Vista in both Office and Production environments. Maintained spare parts and ordered parts for repair and maintenance. Scheduled and performed preventive and predictive maintenance. Skilled in Microsoft operating systems, including XP Vista and Windows 7.. Excellent skills using state of the art test equipment for computers, electronics & networks. Excellent soldering skills I have been NASA certified. Excellent skills dealing with customers and upper management. Excellent phone technical support skills and customer care service. Customer satisfaction is a top priority.

Education

  • 2000 - 2002
    Bridgerland ATC College
  • 1975 - 1977
    Cerritos College
  • 1963 - 1964
    Pasadena City College
  • 1963 - 1964
    California State University, Los Angeles
  • 1960 - 1963
    Pasadena City College
  • 1956 - 1960
    LaSalle High

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles