Experience

Custom Information Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• NOC Systems Engineer

  • Nov 2022 - Present

  As a NOC System Engineer with experience working for a Managed Security Service Provider (MSSP), I have a strong background in maintaining and troubleshooting complex network operations. With a focus on providing outstanding customer service and ensuring network uptime, I excel at identifying and resolving issues quickly and efficiently. My technical expertise includes network and server administration, network monitoring and analysis, incident management, and security operations. I have experience with a wide range of network devices, including routers, switches, firewalls, load balancers, and intrusion detection/prevention systems. Additionally, I am well-versed in various networking protocols, including TCP/IP, DNS, DHCP, and VPN. Overall, I am a highly motivated and dedicated NOC System Engineer with a track record of delivering exceptional results in a fast-paced, customer-focused environment. I am committed to staying up-to-date with the latest technologies and trends in the industry to provide the highest level of service to my clients. Show less



GTS Technology Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Technician

  • Aug 2021 - Nov 2022

  With IT/Hardware/Software being a passion of mine, I’ve enjoyed this job immensely. I’ve grown in being able to find and solve problems more efficiently, working with children, which further enhanced my customer service abilities, and have found so many different software/hardware avenues I enjoy. Working without supervision this past year has strengthened my, “nose to the grinder mentality” and being able to complete projects without any outward support. Although, I’ve worked with my peers completing large-scale projects from school to school, growing my already strong interpersonal skills. Finally, support our group policy, active directory, and our domain. Updating passwords, remoting in, push updates, and more. Show less



Blink Fitness

• United States
• Wellness and Fitness Services
• 500 - 600 Employee

• Assistant Manager

  • Jan 2021 - Aug 2021

  Working as the assistant manager I developed skills of management as well as how to support and understand different employees and deal with different types of customers. Furthermore, I've developed stronger problem-solving skills, behind the scenes operations abilities, as well as supporting a full gym of personal trainers, a kids club, and the front desk. Working as the assistant manager I developed skills of management as well as how to support and understand different employees and deal with different types of customers. Furthermore, I've developed stronger problem-solving skills, behind the scenes operations abilities, as well as supporting a full gym of personal trainers, a kids club, and the front desk.



All that & More

• Manufacturing
• 1 - 100 Employee

• Manager

  • Jan 2014 - Dec 2020

  Working as a balloon twister and manager for small private parties and large corporate events. Also, designed the current website and currently working in sales to enhance leads for the business. Lastly, the operational part of business, such as meeting people and communicating with other contractors, load-in and take-down events, decorating themed events, and large-scale balloon decor. Working as a balloon twister and manager for small private parties and large corporate events. Also, designed the current website and currently working in sales to enhance leads for the business. Lastly, the operational part of business, such as meeting people and communicating with other contractors, load-in and take-down events, decorating themed events, and large-scale balloon decor.