John Carl Francisco

Technical Services Analyst at San Patricio Municipal Water District
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Contact Information
Location
Corpus Christi, Texas, United States, US

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Experience

    • United States
    • Utilities
    • 1 - 100 Employee
    • Technical Services Analyst
      • Apr 2022 - Present
    • Retail
    • 700 & Above Employee
    • Advance Repair Agent
      • Aug 2012 - Jul 2022

      •Establishes and maintain consistent rhythms for timely follow-up and ensures deliverables are met or exceeded. •Partner with other team members to ensure consistent and accurate documentation of customer requests and repairs. • Diagnose, troubleshoot and repair technology products. •Establishes and maintain consistent rhythms for timely follow-up and ensures deliverables are met or exceeded. •Partner with other team members to ensure consistent and accurate documentation of customer requests and repairs. • Diagnose, troubleshoot and repair technology products.

    • Italy
    • Business Consulting and Services
    • 1 - 100 Employee
    • Developer
      • May 2019 - Nov 2020

      •Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. • Develop and direct software system testing and validation procedures, programming, and documentation. • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. •Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. • Develop and direct software system testing and validation procedures, programming, and documentation. • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.

Education

  • Texas A&M University-Corpus Christi
    Bachelor of Applied Science - BASc, Information Technology
    2015 - 2019
  • Del Mar College
    Associate of Applied Science - AAS, Network Support Administration
    2006 - 2010
  • Del Mar College
    Associate of Arts and Sciences - AAS, Computer and Information Systems Security/Information Assurance
    2006 - 2010

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