John Carl Francisco
Technical Services Analyst at San Patricio Municipal Water District- Claim this Profile
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Bio
Experience
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San Patricio Municipal Water District
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United States
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Utilities
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1 - 100 Employee
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Technical Services Analyst
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Apr 2022 - Present
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Best Buy
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Retail
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700 & Above Employee
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Advance Repair Agent
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Aug 2012 - Jul 2022
•Establishes and maintain consistent rhythms for timely follow-up and ensures deliverables are met or exceeded. •Partner with other team members to ensure consistent and accurate documentation of customer requests and repairs. • Diagnose, troubleshoot and repair technology products. •Establishes and maintain consistent rhythms for timely follow-up and ensures deliverables are met or exceeded. •Partner with other team members to ensure consistent and accurate documentation of customer requests and repairs. • Diagnose, troubleshoot and repair technology products.
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Ensemble Group
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Italy
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Business Consulting and Services
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1 - 100 Employee
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Developer
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May 2019 - Nov 2020
•Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. • Develop and direct software system testing and validation procedures, programming, and documentation. • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints. •Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. • Develop and direct software system testing and validation procedures, programming, and documentation. • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
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Education
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Texas A&M University-Corpus Christi
Bachelor of Applied Science - BASc, Information Technology -
Del Mar College
Associate of Applied Science - AAS, Network Support Administration -
Del Mar College
Associate of Arts and Sciences - AAS, Computer and Information Systems Security/Information Assurance