Experience

Chief Fire Prevention

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Service Manager

  • Feb 2022 - Present

  - Delegate and directing service tasks, monitoring the progress of current projects, and managing a service team of 30+ members to ensure the team's objectives goals are met. - Handle customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. - Oversee invoicing process from monitoring completion of work to ensure accuracy of invoices. - Manage equipment and supply inventory to ensure optimal levels are always maintained. - Monitor department issues and client complaints to create methods to lessen recurring issues. - Audit work and customer service to ensure the company's standards, efficiency, and productivity goals are met. - Recruit, train and onboard new employees in company procedures. - Develop and facilitate ongoing training including safety procedures, new skills, etc. - Maintain a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes. - Oversee and monitor payroll and labor costs through ongoing reporting to ensure costs to deliver services are maintained under company targets. - Oversee project scheduling across 8 crews and 25+ service technicians. Show less



Elnik Systems

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Electrical Assembler

  • Jan 2020 - Feb 2022

  - Assemble control panel and equipment according to schematics - Inventory management -Train and coach team members - Enhanced existing assembly processes to increase efficiencies resulting in reduction of production time and cost -Created standard operating procedures that resulted in reduction in team members onboarding time and errors. - Assemble control panel and equipment according to schematics - Inventory management -Train and coach team members - Enhanced existing assembly processes to increase efficiencies resulting in reduction of production time and cost -Created standard operating procedures that resulted in reduction in team members onboarding time and errors.



Ozonia North America

• United States
• Environmental Services
• 1 - 100 Employee

• Electrical assembler

  • Mar 2016 - Sep 2016

  - Control panel assembly according to schematics. - Inventory management. - Worked directly with engineers to improve schematics. - Equipment assembly - Wiring equipment - Control panel assembly according to schematics. - Inventory management. - Worked directly with engineers to improve schematics. - Equipment assembly - Wiring equipment



Signode Industrial Group LLC

• Senior service technician

  • Jul 2015 - Nov 2015

  - Service and maintain equipment on site. - Instruct and train costumers and technicians on installations and equipment. - Service and maintain equipment on site. - Instruct and train costumers and technicians on installations and equipment.



Signode

• United Kingdom
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Industrial electrician assembler

  • Nov 2013 - Dec 2014

  - Supervise assembly operations - Train technicians to assemble and Troubleshoot equipment. - Assembling and testing control panels and machines according to drawings and schematics. - Download PLC program to machines - Test and troubleshoot equipment. - Repair alarms and malfunction alerts. - Work directly with engineers to execute changes to schematics and equipment. - Created standard operating procedures that resulted in reduction in team members onboarding time and errors. Show less



Iterlake Mecalux

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Industrial Electrician

  • Oct 2011 - Nov 2013

  - Electrical installations for machines and equipment. - Maintenance and repairs of electrical equipment and electrical panels. - electrical motor replacement and testing. - Installed raceways and wiring. - Electrical installations for machines and equipment. - Maintenance and repairs of electrical equipment and electrical panels. - electrical motor replacement and testing. - Installed raceways and wiring.



Terrys Electric

• United States
• Construction
• 1 - 100 Employee

• Commercial Electrician

  • Sep 2006 - Dec 2010

  - New construction electrical installations. - Install raceway , wiring and panels - lighting and power circuits according to blue prints and electrical codes. - Manual pipe bending 1/2 inch to 1inch. - New construction electrical installations. - Install raceway , wiring and panels - lighting and power circuits according to blue prints and electrical codes. - Manual pipe bending 1/2 inch to 1inch.