Experience

VXIT - IT Consulting and Services
• Support Services Coordinator

  • Feb 2018 - Present


Achieve

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Technical Services Engineer

  • Apr 2017 - Jan 2018

  Responsible for managing a 50 user Active Directory environment with services such as Microsoft Exchange, Office 365, Microsoft Azure, SQL Server, Atlassian Cloud, Pantheon, etc. Was also part of the customer success team and responded to and resolved various IT related client tickets and phone calls, such as site content assistance, DNS updates, responding to site outages, SSL implementation, and site launches using the Trusted Partner platform. Also was tasked with systems projects including… Show more Responsible for managing a 50 user Active Directory environment with services such as Microsoft Exchange, Office 365, Microsoft Azure, SQL Server, Atlassian Cloud, Pantheon, etc. Was also part of the customer success team and responded to and resolved various IT related client tickets and phone calls, such as site content assistance, DNS updates, responding to site outages, SSL implementation, and site launches using the Trusted Partner platform. Also was tasked with systems projects including network diagrams, asset inventory, Active Directory auditing, and creating a file-level backup script. Show less Responsible for managing a 50 user Active Directory environment with services such as Microsoft Exchange, Office 365, Microsoft Azure, SQL Server, Atlassian Cloud, Pantheon, etc. Was also part of the customer success team and responded to and resolved various IT related client tickets and phone calls, such as site content assistance, DNS updates, responding to site outages, SSL implementation, and site launches using the Trusted Partner platform. Also was tasked with systems projects including… Show more Responsible for managing a 50 user Active Directory environment with services such as Microsoft Exchange, Office 365, Microsoft Azure, SQL Server, Atlassian Cloud, Pantheon, etc. Was also part of the customer success team and responded to and resolved various IT related client tickets and phone calls, such as site content assistance, DNS updates, responding to site outages, SSL implementation, and site launches using the Trusted Partner platform. Also was tasked with systems projects including network diagrams, asset inventory, Active Directory auditing, and creating a file-level backup script. Show less


Palm Health Partners
• IT Specialist

  • May 2015 - Jun 2016