Experience

Schiff's Food Service, Inc.
• United States
• Food and Beverage Services
• 1 - 100 Employee
• District Sales Representative

  • Apr 2018 - Present


diSTILLed Bar & Grill

• Business Owner / Bar manager

  • Oct 2012 - 2018

  Promptly resolved all customer requests, questions, and complaints. Build relationships with customers and the community to establish long-term business growth. Prepared program operating budgets, budget reports, and other financial performance reports. Managed business finances including paying vendors and suppliers for products services rendered. Trained kitchen staff on proper use of equipment food handling and portion sizing. Responsible for the design and preparation of all menu items for private home and office settings. Provided excellent customer service. Carefully interviewed, selected, trained, and supervised staff. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Promoted a positive atmosphere and went above and beyond to guarantee each customer receives exceptional customer service. Experienced in all FOH and BOH operations. Bar manager and creative mixologist with over 10 years experience. Directed team members on effective methods of operations and procedures. Developed, implemented, and managed business plans to promote profitable food and beverage sales. Executed employee training programs. Show less



Tom McNulty Floor Covering

• General Store Manager

  • May 2005 - Oct 2012

  Build relationships with customers to increase the likelihood of repeat business. Engaged with customers in a sincere and friendly manner. Supported the sales team in writing proposals and closing contracts. Trained all incoming sales team members. Contacted customers by phone and email in response to inquiries. Promptly resolved all customer requests, questions and complaints. Attended sales training camps. Earned trust by serving as key holder, responsibly opening and closing store. Recommended, selected and helped locate and obtain out-of-stock products based on customer requests. Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems. Scheduled daily and weekly inventory pickups and deliveries with vendors. Helped drive sales goals and reach monthly quota. Show less



Outback

• India
• Manufacturing
• 1 - 100 Employee

• Food and Beverage Manager

  • Apr 1999 - Sep 2005

  Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections. Continually provided exceptional service to customers by being friendly, knowledgeable, and accommodating. Effectively and calmly resolved situations with intoxicated guests. Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes. Correctly calculated inventory and ordered appropriate supplies. Skillfully interacted with external vendors to obtain the best quality in pricing and product. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations. Promoted the business through participation in and sponsorship of community events. Trained all new hires. Show less