João Rodrigues
Senior ServiceNow Consultant at SPOC Luxembourg - ServiceNow Experts- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Dravvy Ramlochun
João is someone very pleasant to work with. We worked in the same team for quite some time and he was always keen to help his peers in any manner he could. He has always been up to the mark and met the required standards that was expected and many a time he was beyond expectation. He is willing to take over new responsibilities at work without hesitation and consistently been par excellence and has amazing troubleshooting skills. João is definitely and asset and will definitely contribute to the progress and success of any organization she will be linked with.
Marcio Silva
João is a great addition to any team. An excellent performer, and someone that I would personally recommend to any customer of mine. It was a pleasure working with João.
Dravvy Ramlochun
João is someone very pleasant to work with. We worked in the same team for quite some time and he was always keen to help his peers in any manner he could. He has always been up to the mark and met the required standards that was expected and many a time he was beyond expectation. He is willing to take over new responsibilities at work without hesitation and consistently been par excellence and has amazing troubleshooting skills. João is definitely and asset and will definitely contribute to the progress and success of any organization she will be linked with.
Marcio Silva
João is a great addition to any team. An excellent performer, and someone that I would personally recommend to any customer of mine. It was a pleasure working with João.
Dravvy Ramlochun
João is someone very pleasant to work with. We worked in the same team for quite some time and he was always keen to help his peers in any manner he could. He has always been up to the mark and met the required standards that was expected and many a time he was beyond expectation. He is willing to take over new responsibilities at work without hesitation and consistently been par excellence and has amazing troubleshooting skills. João is definitely and asset and will definitely contribute to the progress and success of any organization she will be linked with.
Marcio Silva
João is a great addition to any team. An excellent performer, and someone that I would personally recommend to any customer of mine. It was a pleasure working with João.
Dravvy Ramlochun
João is someone very pleasant to work with. We worked in the same team for quite some time and he was always keen to help his peers in any manner he could. He has always been up to the mark and met the required standards that was expected and many a time he was beyond expectation. He is willing to take over new responsibilities at work without hesitation and consistently been par excellence and has amazing troubleshooting skills. João is definitely and asset and will definitely contribute to the progress and success of any organization she will be linked with.
Marcio Silva
João is a great addition to any team. An excellent performer, and someone that I would personally recommend to any customer of mine. It was a pleasure working with João.
Credentials
-
Paris Delta – Certified System Administrator
ServiceNowJan, 2021- Sep, 2024 -
ServiceNow Certified System Administrator
ServiceNowMay, 2020- Sep, 2024 -
Rome Delta - Certified System Administrator
ServiceNow
Experience
-
SPOC Luxembourg - ServiceNow Experts
-
Luxembourg
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Senior ServiceNow Consultant
-
Jul 2021 - Present
-
-
-
AGENTIL Group
-
Switzerland
-
IT Services and IT Consulting
-
1 - 100 Employee
-
ServiceNow Senior Solution Consultant
-
Jan 2018 - Dec 2021
-
-
-
-
Senior Technical Support Engineer
-
Oct 2014 - Jan 2018
Customer Service - Senior Technical Support Engineer - Integrations Team Customer Service - Senior Technical Support Engineer - Integrations Team
-
-
-
Ericsson
-
Sweden
-
Telecommunications
-
700 & Above Employee
-
Operations Support Systems(OSS) Engineer
-
May 2014 - Sep 2014
-
-
-
Novabase
-
Portugal
-
Information Technology & Services
-
700 & Above Employee
-
Service Support - IT Service Manager - Service-Now
-
Jun 2013 - May 2014
Suporte e Administração do Software IT Service Manager at Service-NowService Support and Reporting at Service-Now
-
-
Associate Professional
-
Apr 2009 - May 2014
Operational Support & Security SolutionsEquipa de PPM - Project Portfolio ManagementParceiro da Compuware com solução Changepoint.
-
-
Consultora ST CRM SIEBEL & Altitude
-
Sep 2008 - Apr 2009
Gestão e suporte técnico Siebel:• Administração Siebel• Implementação de novos módulos sobre a plataforma de CRM existente (Siebel)• Análise dos Requisitos de Negócio do Cliente• Análise dos Processos de Negócios através da plataforma CRM• Execução e Apoio aos Testes à plataforma de CRM• Elaboração de Documentação• Apoio Pós-Produção• Colaboração na manutenção da plataforma de CRMFerramentas:- UNIX- SIEBEL 6.3, 7.8, 8.0- Altitude 6.2, 7.1- ShellScript- Oracle- Remedy- Harvest
-
-
Education
-
2002 - 2008
Instituto Politécnico de Leiria
Licenciatura, Engenharia Redes e Comunicações -
1994 - 2002
Escola Secundária B+S Bispo D. Manuel Ferreira Cabral Santana
12º Ano, Madeira - Portugal
Community
