Jim Ryan Catian, SPHRi™
Country HR Manager - PH Ops at Smart Ecosystem Philippines Inc.- Claim this Profile
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English Native or bilingual proficiency
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Filipino Native or bilingual proficiency
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Mandarin Limited working proficiency
Topline Score
Bio
Credentials
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Certified Financial Market Professional
Bloomberg LPMay, 2016- Sep, 2024 -
Civil Service (Honor Graduate Eligibility)
Civil Service CommissionMar, 2013- Sep, 2024 -
Senior Professional in Human Resources - International™ (SPHRi™)
HRCI
Experience
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Smart Ecosystem Philippines Inc.
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Philippines
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IT Services and IT Consulting
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1 - 100 Employee
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Country HR Manager - PH Ops
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Oct 2020 - Present
Designs and implements Human Resources management strategies, and a business partner with the organization on its overall organization goals and competitive advantage. Ensures the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Designs and implements Human Resources management strategies, and a business partner with the organization on its overall organization goals and competitive advantage. Ensures the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices.
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MORESCO-1
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Philippines
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Utilities
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1 - 100 Employee
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Learning and Development Head
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Jan 2014 - Oct 2020
Career Highlightso Developed a hybrid technical training program for Lineman with MERALCO that can be labelled as world-class standard;o Designed competency development tool-model and proficiency matrix for an objective approach of gathering training needs and save costo Has designed a Training ROI Model entitled Competency Advancement and Return of Employee Service (CARES) Model to objectively rationalize the learning investment per training and quantify one's Return of Service from the Learning Benefits which saved the organization from unreasonable expense.o Supervised the approval and first run of the Succession Management Program in the organizationo Authored the organization’s learning and development guidelines in centralizing training and competency upgrading effortso Initiated the HR-on-Wheels program of the organization to increase employee engagement and transparencyo Designed revisions for the Performance Management System as a future reference for institutionalizing reward mechanicso Spearheaded the Investors in People (IiP) Certification of the organization for Gold Standard – IiP is an international United Kingdom-based accrediting organization for excellent people management practices.o Lead and guide the Top Management and Board of Directors of the framework, certification plan, employee engagement initiatives, and other relevant action plans needed to secure the certificationDesigned materials and program to reinforce and ensure IiP Gold CertificationSummary of Actual Dutieso Ensures that individual and cooperative’s training and developmental needs are addressed on a timely, efficient and effective manner which are competency-based and highlights career development
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Multi-tasked Functions (on Corporate Branding, Marketing, Customer Engagement, Strategic Management)
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Jan 2013 - Jan 2019
Career HighlightsCorporate Branding, and Imaging• Has designed the new corporate logo of MORESCO-1 as a marketing strategy for easy market recall and enhance imaging• Revamped its social media page “presence” by improving its aesthetic that captured followers from diverse markets, established programs for posting which increased awareness of the product and notices for consumers, and packaged social media posts to engage followers – from 100 followers, the page has reached 6,400 followers and counting.• Served as a creative consultant and designer for promotion materials and corporate paraphernalia that’s appealing to different market demographics, and aesthetically engaging.Project and Events Management• Team leader and key person for major events in the organization – (1) coordinated with internal and external partners, (2) handled problem solving and decision making functions, and (3) orchestrated project/event planning until execution Customer Frontline Service Quality• Catalyse the standardization of customer service script for the organization and endorsed to its function holder• Developed training materials and/or modules for customer serviceCustomer Engagement and Marketing Promotions• Served as graphic artist and consultant in designing the organization’s marketing promotion materials• Created audio visual presentations of the organization to highlight its competitive advantage and showcase it to the public for recall• A think-tank for methods in engaging captured and potential customers through social media and other channels
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Human Resource Generalist
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Jul 2013 - Feb 2017
Human Resource Management• Assess and reviews the deliverable that needed to be done• Create a manpower plan among available staff on their daily assignment and multi-tasked activities• Set quality checkpoints, schedules and indicators to monitor HR activities and projects• Supervises the monitoring of the HR activities through a support staff• Organizes and lead the team in handling all HR functions and address all concerns as much as possible• Use other departments as leverage in organizing company-wide programs• Resolves internal customer service problems within authority range• Establish a system of logging in and out documentsSustenance of the Accredited Standards and Management Systems (Investors in People and ISO 9001:2008)• Establish Learning and Development Guidelines - work instructions, process flow and quality plan• Checks every process for quality checkpoints• Create programs to reinforce the sustenance of the standardsHuman Resource Management - Generalist• Reviews company benefits and rewards system;• Reviews the company's code of ethics;• Conducts job pricing and designs the organizational structure if need be• Ensures compliance to labor relations and labor code• Address employee's needs and career growth opportunities
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Human Resource Data Processor and Payroll Analyst
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Jul 2013 - Dec 2013
Job Objectives:1. Ensures that HR related data processing are provided in a timely, accurate manner.2. Ensures processing of payroll and timely transmittal of government regulated contributions.Payroll Management• Processes weekly payroll for all employees and ensures that entries are recorded and accounted properly• Balance payroll accounts and reconcile discrepancies• Proficiency in navigating the payroll softwares• Flexible for any innovation or change on the legacy payroll softwareEmployee Benefits Management• Build and strengthen relationship on Key Account Officer of Government and Regulating Agencies• Transmits monthly contribution and loan payments to Government Agencies• Transmits employee’s documents for changes and updating to Government Agencies• Keep abreast on labor and salary regulatory changes for compliance and alignmentOffice and Records Management• Receives, routes and files HR related correspondence, reports and documents.• Maintains an updated file of important reports, records, circulars and memoranda.• Maintains and controls logbook for incoming and outgoing communication of the department.• Files and catalogs HR Annual Report, Annual Workplan, Annual budget and other reports.• Performs clerical job in relation to Human Resources.
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Education
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2014 - 2017
Xavier University - Ateneo de Cagayan
Master of Business Administration (M.B.A.), Business Administration and Management, General -
2009 - 2013
Xavier University - Ateneo de Cagayan
Bachelor's degree, Psychology, Cum Laude -
2006 - 2009
University of Science and Technology of Southern Philippines
High School, Secondary Education
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